Accounts Receivable Manager- Wrigley Field

Compass Group USA Inc•Chicago, IL

65d•$62,000 - $68,000•Onsite

About The Position

Different perspectives make us better. We're committed to creating an equal opportunity and fair treatment environment, where learning and growing together is just part of our every day. An environment where you can be your authentic self. About Levy The disruptor in defining the sports and entertainment hospitality experience, Levy is recognized as the market leader and most critically acclaimed hospitality company in its industry. Twice named one of the 10 most innovative companies in sports by Fast Company magazine and one of the top three Best Employers for Diversity in America by Forbes, Levy's diverse portfolio includes award-winning restaurants; iconic sports and entertainment venues, zoos and cultural institutions, theaters, and convention centers; as well as the Super Bowl, Grammy Awards, US Open Tennis Tournament, Kentucky Derby, and NHL, MLB, NBA, NFL, and MLS All-Star Games. Job Summary ESSENTIAL DUTIES AND RESPONSIBILITIES Accounts Receivable Management Work with suites sales coordinator to refund and process suites credit card payments Accounts receivable invoice creation for group sales, suites, and client-related billing Create and process invoice adjustments when necessary Weekly payment applications Reporting and client management with an aging balance Credit Card receipts, ACH payments, and Wire receipts management and reporting Guest Refund Request Management Process concessions refund requests in timely manner Communicate directly with guests to resolve transaction-related issues Display a high level of hospitality to ensure positive guest experience Ad Hoc Financial Reporting Support Finance team with month end close process Assist in preparation of reporting deliverables CONTROLS Thoroughly and accurately uses applicable Levy systems (MyResults, Quest, Levy Web Reporting, Reserve, FreedomPay, Cayan, RetailPro) Executes required accounts receivable and guest services tasks in a timely and accurate manner Ensures required department reports are completed and information is compiled at month end closing Assures the complete billing for client services and receipt of payments is in accordance with Levy Core Signature guidelines

Requirements

Exceptional interpersonal communication skills
This role is client, guest, and internal facing
English reading, writing, math and computer skills required
Strong Microsoft Excel skills required
Self-starter: has the ability to take ownership in responsibilities and tasks in congruence with personal style and department expectations
Excellent organizational skills and ability to effectively handle multiple projects simultaneously to completion
Performs with a high level of accuracy, thoroughness and effectiveness
Must be flexible with schedule and able to work shifts that vary during the baseball season

Nice To Haves

Experience working with PDFs, Adobe Acrobat preferred

Responsibilities

Work with suites sales coordinator to refund and process suites credit card payments
Accounts receivable invoice creation for group sales, suites, and client-related billing
Create and process invoice adjustments when necessary
Weekly payment applications
Reporting and client management with an aging balance
Credit Card receipts, ACH payments, and Wire receipts management and reporting
Process concessions refund requests in timely manner
Communicate directly with guests to resolve transaction-related issues
Display a high level of hospitality to ensure positive guest experience
Support Finance team with month end close process
Assist in preparation of reporting deliverables
Thoroughly and accurately uses applicable Levy systems (MyResults, Quest, Levy Web Reporting, Reserve, FreedomPay, Cayan, RetailPro)
Executes required accounts receivable and guest services tasks in a timely and accurate manner
Ensures required department reports are completed and information is compiled at month end closing
Assures the complete billing for client services and receipt of payments is in accordance with Levy Core Signature guidelines