Accounts Receivable Manager

Elior North AmericaHouston, TX
6d$110,000 - $115,000Onsite

About The Position

We are seeking an experienced and detail-driven Accounts Receivable (AR) Manager to oversee the end-to-end AR function for our corporate accounting team. This role will manage billing accuracy, collections performance, cash application, dispute resolution, and reporting to ensure strong financial health and working capital optimization. The AR Manager will lead process improvements, strengthen internal controls, and partner closely with Accounting, Operations, Finance, and external customers to promote timely and accurate revenue recovery.

Requirements

  • Bachelor’s degree in Accounting, Finance, Business Administration, or related field required.
  • 5–7+ years of AR experience with at least 2–3 years in a supervisor or manager role.
  • Strong understanding of AR systems, credit management, billing, and cash application processes.
  • Experience in a multi-entity, multi-state environment preferred.
  • Advanced Excel skills (pivot tables, VLOOKUP/XLOOKUP, reconciliation tools).
  • Experience with ERP/financial systems (e.g., SAP, Oracle, NetSuite, or Great Plains)
  • Excellent communication, problem-solving, and customer service skills.
  • Ability to work in a fast-paced environment and manage competing priorities.

Responsibilities

  • Accounts Receivable Management Lead and oversee the full AR cycle, including invoicing, collections, credit management, cash application, and reconciliation.
  • Ensure accurate and timely billing across multiple business units and customer types.
  • Monitor aging reports, identify trends, and drive improved days sales outstanding (DSO).
  • Manage customer accounts, credit limits, and payment terms in alignment with company policies.
  • Resolve complex billing issues, disputes, and deductions efficiently.
  • Leadership & Team Oversight Supervise, train, and develop AR specialists and analysts.
  • Set clear performance expectations and manage workload distribution to ensure timely processing.
  • Support a culture of continuous improvement, accountability, and customer service.
  • Process Improvement & Controls Evaluate AR processes and recommend enhancements for efficiency, accuracy, and scalability.
  • Develop standard operating procedures (SOPs) and maintain strong internal controls.
  • Partner with IT and Finance to improve AR systems, automation, and reporting tools.
  • Lead or support AR-related initiatives during system upgrades, integrations, or acquisitions.
  • Customer & Cross-Functional Collaboration Serve as the primary contact for escalated customer billing issues.
  • Collaborate with Operations, Sales, Contracts, and Accounting to reconcile discrepancies and support revenue integrity.
  • Work closely with Treasury and Accounting to ensure accurate posting, cash forecasting, and month-end close activities.
  • Reporting & Analysis Prepare and maintain AR dashboards, metrics, and DSO performance reporting for leadership.
  • Analyze collection trends, credit risks, and customer payment behaviors.
  • Provide insights to Finance Leadership to support forecasting, cash flow optimization, and strategic decision-making.

Benefits

  • Medical (FT Employees)
  • Dental
  • Vision
  • Voluntary UNUM offering for Accident, Critical Illness and Hospital Indemnity
  • Discount Program
  • Commuter Benefits (Parking and Transit)
  • EAP
  • 401k
  • Sick Time
  • Holiday Pay (9 paid holidays)
  • Tuition Reimbursement (FT Employees)
  • Paid Time Off
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