Accounts Receivable Intern

Nordson Corporation•Amherst, OH

23h•Onsite

About The Position

Collaboration drives Nordson’s success as a market leader in Industrial Precision Solutions and Advanced Technology. Our employees thrive in an environment where we help each other reach our personal best and enable our company to continuously improve and grow, and our customers to succeed. You will find Nordson employees sharing our success by giving back in the communities around the world where we live and work. Job Summary The Accounts Receivable Intern ensures prompt and accurate collection of accounts receivable balances, the proper cash application, and assesses risk for customers. Must have strong verbal and written communication skills.

Requirements

Second or Third year Accounting or Business Major
Strong Microsoft office skills including Excel and Word

Nice To Haves

Professional and personable demeanor over the phone
Ability to problem solve through technical and analytical analysis
Superior written and verbal communication skills and inter-personal skills
Superior organizational, decision-making and follow-up skills
Ability to work independently with minimal supervision
Ability to adjust to a flexible environment
General knowledge of changing economic conditions
Experience in the manufacturing industry a plus
Outstanding customer focus including attributes of empathy, compassion and service orientation
Passionate and high energy which can assist in selling future vision to customers
Strong detail orientation, with focus on data quality
Adaptability/flexibility which includes being open to change and conducting business differently
Focused on continuous learning and developing new skills
Excellent process orientation which focuses on efficiency without losing sight of customer experience
Savvy with technology which includes use of web-based platforms, case management, etc.

Responsibilities

Make daily collection calls
Send daily emails regarding open items through case management tool
Document collection-related activities for assigned accounts
Evaluate orders on credit hold and release when appropriate
Interact with customers, both internally and externally, to identify and resolve outstanding issues in a timely and professional manner
Dispute management
Conduct account research and analysis
Conduct credit investigations and evaluates initial and periodic review of customer lines of credit.
Maintain AR Master Data integrity by monitoring invoice failures and addressing root cause issue with the appropriate support groups
Post cash receipts
Process approved accounts receivable adjustments to customer accounts
Performs other duties as assigned