Accounts Receivable & Deductions Specialist

Branding Iron Holdings • Sauget, IL

5d • $56,000 - $62,000

About The Position

The Accounts Receivable & Deductions Specialist is responsible for day-to-day execution of customer billing, cash application, deduction resolution, customer credit approval, and credit monitoring within a manufacturing environment. This role supports the order-to-cash process by resolving shipment discrepancies, managing customer deductions, maintaining accurate customer accounts in the ERP system, and coordinating with Operations, Warehousing, Sales, and Customers to ensure timely and accurate payment.

Requirements

• Experience in accounts receivable, billing, deductions, or credit within a preferred manufacturing or distribution environment.
• Working knowledge of order-to-cash processes, including invoicing, cash application, deductions, and collections.
• Experience using ERP systems (Aptean Ross preferred) and Microsoft Excel.
• Strong attention to detail with the ability to manage multiple tasks and deadlines.
• Effective communication skills and ability to work cross-functionally with Operations, Sales, and Finance.

Responsibilities

• Research and resolve over/short (OSD) claims related to shipment discrepancies, pricing differences, and customer deductions.
• Work directly with warehouse and operations teams to investigate shortages, overages, and delivery issues.
• Communicate with customers via portals and email to dispute claims and resolve payment discrepancies.
• Request, review, and validate Proof of Delivery (POD) documentation from third-party logistics providers.
• Issue credit memos for validated short payments and debit memos for deduction discrepancies versus ERP-calculated amounts.
• Research and resolve invalid pricing deductions in coordination with Sales and Pricing teams.
• Create, correct, and reissue invoices when billing errors are identified.
• Process bill-only requests for product overages or previously unbilled shipments.
• Follow up on EDI invoice errors and resend corrected invoices as required.
• Enter and apply daily customer deposits accurately in the Aptean Ross accounting system.
• Maintain daily Accounts Receivable tracking and update outstanding AR reports for Sales and Operations teams.
• Monitor and approve customer credit status, place or release credit holds, and update customer records in the Ross ERP system.
• Follow up with customers on past-due balances in accordance with company credit and collection policies.
• Support customer setup and credit reference requests in coordination with the Credit team.

Benefits

• Competitive base salary ($56,000-62,000 annually). Base salary is one component of a competitive compensation package for employees.
• Full benefits package, including medical/ vision/ dental/life insurance, 401(k) with company match, and paid time off.
• Roles are eligible for additional rewards including an annual incentive program based on individual and company performance.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed
• Number of Employees: 501-1,000 employees