Accounts Receivable, Credit & Collections Analyst

Rich Products Corporation•Buffalo, NY

17d

About The Position

Rich’s, also known as Rich Products Corporation, is a family-owned food company dedicated to inspiring possibilities. From cakes and icings to pizza, appetizers and specialty toppings, our products are used in homes, restaurants and bakeries around the world. Beyond great food, our customers also gain insights to help them stay competitive, no matter their size. Our portfolio includes creative solutions geared at helping food industry professionals compete in foodservice, retail, in-store bakery, deli, and prepared foods, among others. Working in 100 locations globally, with annual sales exceeding $4 billion, Rich’s is a global leader with a focus on everything that family makes possible. Rich’s®—Infinite Possibilities. One Family. Purpose StatementResponsible for managing global processes related to assigning/monitoring credit risk for customers, ensuring the timely and effective collection of accounts receivable, and accurately applying customer payments. The emphasis of this role will be placed on Credit Decisioning and Analysis responsibilities. This role demands a combination of strong analytical skills, excellent communication abilities, and a customer-focused approach. Working closely with the Enterprise Service Organization to develop simple, standard, and global processes are strategic priorities expected from this position.

Requirements

Ability to provide leadership, guidance, and support to Accounts Receivable & Invoicing Teams
Knowledge of all modules of SAP, High Radius and Microsoft Office.
Understanding of intermediate accounting principles
Demonstrated knowledge of negotiable payment instruments relating to international sales/banking
Demonstrated ability to research, analyze and resolve problems
Ability to multi-task
Bachelor’s degree in a business-related field, such as finance or accounting, and 5+ years of related experience with an emphasis on Credit preferred. In lieu of a degree, extensive experience in credit will be considered.

Nice To Haves

Professional designation (as recognized by NACM) a plus or commitment to obtain in a reasonable time

Responsibilities

Assign and monitor credit risk on new and existing key customers, including reviewing country risk on international customers
Resolve outstanding aged items that have been escalated from ESO
Monitor Key Customers balances
Seek out financial detail to analyze assigned portfolio for financial risk
Provide strong financial analysis of customers financial data
Experienced at researching complex issues across functional areas to resolve the aged item
System expert for Collections (FSM) system and team administrator
Administer system for Credit Master changes and Collections (FSM) updates.
Collect, analyze, and monitor credit intelligence, including taking appropriate action when required.
Management of international export accounts and jv’s., including alignment of credit terms with incoterms
Develop positive working relationships with internal & external customers, including ESO, RPC inter-company contacts, JVs, freight-forwarders and banks
Review and release orders for key customers and international division customers (may be required outside normal business hours)
Identify, resolve and document issues on customers’ accounts
Manage negotiable payment instruments
Develop a strong working relationship with the ESO
Project team leader for internal team projects
Evaluate, define and monitor team accountabilities and productivity metrics, reporting back to management. Leverage automated reporting capabilities from High Radius CAA and SAP Receivables Management Disputes. Prepare, provide analysis and distribute related reports
Lead team effort to drive continuous improvement and optimization of auto-cash hit rate
Monitor and manage High Radius errors to continuously drive efficiencies
Monitor overall customer account aging for open line items falling under the responsibility of the Accounts Receivable & Invoicing associates.
Evaluate and implement accounts receivable-related banking processes and interfaces to improve efficiency.
Assess consolidation opportunities and analyze future need for all corporate lockboxes, defining impact to A/R and customers (internal & external) and work with bank to implement changes. Assume primary banking liaison responsibility.
Supporting the accounting department with all aspects of the general ledger, including compliance and process controls
Direct month-end close process for Accounts Receivable
Perform Monthly Analysis of specific General Ledgers and ensuring accuracy of postings & clearings
Monthly Bank Reconciliations for all lockbox accounts.
Evaluate, develop and provide oversight of cash handling and reconciliation process for DSD businesses.
Approve team requests for reimbursements to customers of credit balances (within approval limit)
Lead team meetings and provide daily back-up as needed in the absence of the Manager.
Meet weekly with team member and resolve Accounts Receivables & Collections Dispute Questions