Accounts Receivable / Collections Specialist

SERVPRO of Fort Walton Beach • Fort Walton Beach, FL

13d

About The Position

Servpro of Fort Walton Beach is seeking a dedicated and detail-oriented Accounts Receivable Specialist to join our team. The primary focus of this role is to ensure timely and effective collection of outstanding invoices through proactive communication with clients. The ideal candidate will have excellent communication skills, a strong background in accounts receivable, and the ability to handle a high volume of calls daily.

Requirements

• Minimum of 3 years of experience in accounts receivable or a related field, with a focus on collections.
• High school diploma or equivalent required; Associate’s or Bachelor’s degree in Accounting, Finance, or a related field preferred.
• Strong verbal and written communication skills.
• Excellent customer service skills with a professional demeanor.
• Ability to handle a high volume of outbound calls.
• Proficiency in using accounting software and Microsoft Office Suite (especially Excel).
• Strong organizational skills and attention to detail.
• Ability to work independently and as part of a team.

Nice To Haves

• Experience in the restoration or service industry.
• Familiarity with QuickBooks or other accounting software.

Responsibilities

• Collection Calls: Initiate and manage a high volume of collection calls daily to clients with outstanding invoices.
• Client Communication: Maintain consistent and professional communication with clients to resolve payment issues and facilitate timely payments.
• Invoice Management: Monitor accounts receivable aging reports and take appropriate actions to follow up on overdue accounts.
• Documentation: Record all collection activities, client interactions, and payment arrangements in the accounting system accurately and promptly.
• Dispute Resolution: Investigate and resolve any discrepancies or disputes related to billing and payments.
• Reporting: Prepare regular reports on account status, collection efforts, and any issues affecting receivables.
• Collaboration: Work closely with other departments to ensure smooth processing of receivables and to address any client concerns.

Benefits

• 401(k) matching
• Competitive salary
• Health insurance
• Opportunity for advancement
• Training & development
• Vision insurance
• Health, dental, and vision insurance.
• Paid time off and holidays.
• Opportunities for professional development and growth within the company.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED