Accounts Receivable Coordinator

Aston Carter•Decatur, GA

2d•$22 - $24•Hybrid

About The Position

As an Accounts Receivable Coordinator, you will manage a complex portfolio across multiple sales channels, focusing on maintaining account accuracy and driving process improvements.

Requirements

4+ years of experience in Accounts Receivable / Credit & Collections.
Proven experience in driving changes and process improvements.
Strong analytical and technical skills, particularly in Outlook and Excel (Pivot Tables and X-lookups).
Experience with Oracle systems highly preferred.

Nice To Haves

Bachelor's degree is a plus.
Being bilingual is a plus.

Responsibilities

Manage Accounts Receivable portfolio of complex accounts across multiple sales channels.
Initiate customer calls, generate delinquent notices, and perform account adjustments and reconciliations.
Regularly evaluate and identify opportunities to improve processes, enhancing business and customer experiences.
Recommend and lead initiatives for operational excellence in collections, customer service, and process improvements.
Think strategically, act operationally, manage risk, and align future directions with priorities.
Participate in and support systems improvements, focusing on streamlining the collection process.
Collaborate with cross-functional teams to identify problems, process gaps, and propose solutions for process improvement.
Manage trends of unpaid balances and work closely with internal and external customers to recommend solutions.
Research and resolve unpaid balances, short-paid balances, pricing discrepancies, deductions, and credit memos.
Develop and maintain knowledge of rebates and promotional programs related to accounts.