Accounts Receivable Coordinator

The Salvation Army USA Central Territory • Chicago, IL

1d • $22 - $26

About The Position

The Accounts Receivable Coordinator is responsible for managing and coordinating
all aspects of the accounts receivable function for The Salvation Army NCI
Division.  This position ensures timely and accurate invoicing, collection,
recording, and reconciliation of revenue transactions. The Accounts Receivable
Coordinator works closely with program, development, and finance staff to
maintain the integrity of receivable balances, ensure compliance with grant and
contract terms, and support accurate financial reporting across entities and
fonds.

Requirements

• Associate’s degree in Accounting, Finance, or related field required; Bachelor’s degree a plus.
• Minimum of 3 years of experience in accounts receivable or accounting support, preferably in a nonprofit or multi-entity environment.
• Willing to promote the mission of The Salvation Army.
• A communication style that exhibits the principles and values of the Army as well fosters team relationships and effectively communicates information.
• Excellent analytical, problem-solving, and organizational skills.
• High attention to detail and accuracy, procedures, and policies.
• Strong interpersonal and communication skills, with ability to collaborate across department.
• Proficiency in Excel and other Microsoft Office or Google Workspace tools.
• Ability to manage high transaction volume across multiple funding sources and entities.
• Strong interpersonal and communication skills, with ability to collaborate across departments.
• Ability to manage multiple priorities and meet deadlines in a fast-paced environment.
• The ability to address multiple projects in a time sensitive manner.
• The ability to review or proof one’s work accurately.
• Ability to meet month and year-end closing deadlines in a timely and accurate manner.
• An ability to organize departmental records in a manner so that they can be easily retrieved including a paperless environment.
• A “hands-on” knowledge of how to effectively work with diversity in workplace
• Maintain positive work atmosphere by behaving and communicating in a manner that fosters and maintains positive relationships with co-workers and supervisors.  This would include but not be limited to such actions: resolution of conflicts in a positive manner; courteous treatment of staff, clients and visitors; respect of others’ property and person, professional and appropriate communication to and about co-workers, supervisors and subordinates.  Support the Mission of The Salvation Army by treating every donor, contact and colleague with respect and dignity, and without discrimination of any kind.

Nice To Haves

• Experience with grant billing, contact invoicing, and restricted/ unrestricted funs accounting preferred.

Responsibilities

• Prepare, review, and issue invoices for grants, contracts, and program services across multiple entities and funds.
• Record and apply all incoming payments (cash, checks, ACH, credit, online donations) to the appropriate accounts, programs, and entities.
• Maintain the AR subledger and reconcile it regularly to the general ledger to ensure accuracy.
• Monitor receivable balances and aging reports; proactively follow up on overdue accounts.
• Deposit all cash and checks received on a timely basis.
• Ensure accurate revenue coding to appropriate funds, cost centers, and programs based on organizational and funder guidelines.
• Process credit card transactions as authorized by donors.
• Initiate ACH transfers with supporting documentation on a timely basis.
• Coordinate with Advancement, Program and Finance departments to verify billing date, deliverables, and grant milestones before invoicing.
• Assist with month-end and year-end closing activities, including AR reconciliations and deferred revenue analysis.
• Support grant and contract revenue recognition in accordance with the Salvation Army, GAAP and nonprofit accounting standards.
• Prepare regular AR aging, collection, and revenue reports for management and program leadership.
• Utilize and maintain date accuracy within the organization’s Acumatica accounting software.
• Set up and maintain customer, grant, and funder profiles within accounting system.
• Ensure documentation for all receivable transactions is complete, accurate, and audit-ready.
• Assist in the implementation and refinement of AR-related processes and internal controls.
• Serve as a primary point of contact for receivable inquiries from funders, customer, and internal staff.
• Collaborate with the Finance and Advancement teams to support the reconciliation of donation and grant receivables with donor databases (e.g., Salesforce, Raiser’s Edge).
• Communicate proactively with funders, partners, and vendors to ensure accurate and timely payments.
• Provide support during annual audits by preparing requested schedules and documentation related to receivables and revenue.

Benefits

• The Salvation Army offers a competitive benefit package for eligible employees which may include the following medical, dental, vision, hearing, disability and life insurance, flexible spending accounts, 403(b) retirement accounts, a company-funded defined contribution (pension) plan and generous time off policies.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: Associate degree
• Number of Employees: 501-1,000 employees