Accounts Receivable Coordinator

Personify Health • Mokena, IL

7d • $21 - $24

About The Position

Because health is personal. That's why Personify Health created the first and only personalized health platform—bringing health plan administration, holistic wellbeing solutions, and comprehensive care navigation together in one place. We serve employers, health plans, and health systems with data-driven solutions that reduce costs while actually improving health outcomes. Together, our team is on a mission to empower people to lead healthier lives. Learn even more about the work that drives us at personifyhealth.com. Billing isn't just data entry—it's the foundation of client relationships and financial integrity. As our Accounts Receivable Coordinator, you'll own the complete invoicing lifecycle from new client setup through monthly billing and renewals, ensuring every invoice is accurate, timely, and compliant. Your attention to detail prevents revenue leakage; your reconciliation work catches discrepancies before they become problems, and your client communication resolves billing questions that could otherwise damage trust. In a TPA environment where billing complexity is the norm, your expertise keeps operations running smoothly and clients confident in our financial accuracy.

Requirements

• 2-5 years experience in reconciliations, accounting, or financial operations
• Advanced Excel skills and proficiency in Microsoft Office applications
• Experience with financial and TPA systems (Qiclink, Javelina, GIAS, El Dorado, NetSuite preferred)
• Familiarity with billing procedures, financial documentation, and accounts receivable processes
• Ability to work with third-party payment processors and multiple billing platforms

Nice To Haves

• TPA experience preferred but not required
• Previous banking and health insurance industry experience preferred

Responsibilities

• Manage client invoicing: Prepare and issue invoices and account statements for new and existing clients, including rate configuration, monthly billing cycles, and renewal processing.
• Maintain billing records: Update and maintain accurate accounts receivable records across multiple billing systems while reconciling accounts and verifying transaction accuracy.
• Process financial transactions: Handle payments, refunds, and billing adjustments while ensuring proper documentation and system recording.
• Resolve billing inquiries: Research and communicate with clients to resolve billing questions and vendor payment discrepancies efficiently and professionally.
• Set up client profiles: Configure and maintain client profiles in secure portal systems while troubleshooting access and functionality issues.
• Collaborate cross-functionally: Work with finance, sales, and third-party payment processors to ensure billing accuracy and streamline processes.
• Generate financial reports: Produce billing reports for management review and assist with month-end close activities.
• Ensure compliance: Maintain adherence to financial regulations and company policies while documenting processes, controls, systems, and workflows.
• Support special projects: Complete ad hoc projects and other duties as business needs require.

Benefits

• Competitive base salary and benefits effective day one
• Comprehensive medical and dental through our own health solutions (yes, we use what we build)
• Paid Time Off—rest and recharge time is non-negotiable
• Mental health support, retirement planning, and financial protection
• Professional development with clear career progression and learning budgets
• Mission-driven culture where diverse perspectives drive real impact on people's health

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed