Accounts Receivable Consultant

CDWSan Antonio, TX
20d

About The Position

At CDW, we make it happen, together. Trust, connection, and commitment are at the heart of how we work together to deliver for our customers. It’s why we’re coworkers, not just employees. Coworkers who genuinely believe in supporting our customers and one another. We collectively forge our path forward with a level of commitment that speaks to who we are and where we’re headed. We’re proud to share our story and Make Amazing Happen at CDW. We are seeking a highly skilled and experienced Accounts Receivable Consultant to join our finance team. As an Accounts Receivable Consultant, you will be responsible for the accurate billing of customer leases and timely collections of customer lease accounts and facilitating the resolution of customer billing problems as to expedite cash flow and minimize accounts receivable delinquency. The focus of this position is to act as the single point of contact (SPOC) partnering with sales and other related departments to facilitate the “end-to-end” process for lease billing, research, credits, rebills, and collections as an integral part of a cohesive team.

Requirements

  • Bachelor’s Degree in Finance, Accounting, or related field and 1 year of relevant AR, Credit, Accounting or Finance experience OR 5 years of relevant AR, Credit, Accounting or Finance experience OR 5 years of CDW experience
  • Proven experience in an accounts receivable role, preferably with Fortune 200 organization
  • Ability to work independently, manage multiple priorities, and meet deadlines
  • Detail-oriented mindset with excellent organizational and problem-solving abilities
  • Strong negotiation and communication skills, both written and verbal, to effectively interact with customers and internal stakeholders
  • Enterprise ERP Systems experience preferred

Responsibilities

  • Collaborate with various departments, including sales, customer service, and collections, to gather necessary information and supporting documentation
  • Conduct thorough root cause analysis of recurring disputes to identify underlying issues or process inefficiencies
  • Develop strategies and recommendations to prevent future disputes and improve overall accounts receivable process efficiency
  • Engage in clear and professional communication with customers and stakeholders
  • Maintain comprehensive records of all dispute-related activities, communications, and resolutions.
  • Generate regular reports on dispute trends, aging, and resolution status for management review
  • Continuously evaluate the dispute resolution process and identify opportunities for enhancement.
  • Suggest and implement improvements to streamline workflows and enhance productivity
  • Process and send customer lease invoices, credit memos, rebills, and adjustments accurately and timely using multiple methods of delivery
  • Prepare manual invoices to match customer billing requirements
  • Ensure compliance with company policies, accounting standards, and regulatory requirements during the dispute resolution process
  • Adhere to internal controls and maintain a high level of data accuracy and integrity
  • Generate and submit intercompany journal entries for application of cash received across multiple entities
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