Accounts Receivable Collector – UniFirst First Aid + Safety

UniFirst•Earth City, MO

12d•Onsite

About The Position

UniFirst First Aid + Safety is seeking a reliable and hardworking Accounts Receivable Collector to join our family. As a Team Partner in the Accounts Receivable Department, you will be responsible for resolving overdue invoices and collecting payments from existing customer base, resolving customer billing problems, and reducing accounts receivable delinquency. UniFirst First Aid + Safety is one of the largest providers of First Aid, AEDs, Compliance Training, Safety and PPE products in the United States. Businesses such as manufacturing, office buildings, retail, construction, logistics, automotive, and government agencies, are just a few examples of our current customer base. We are part of a $70 million division within a $1.8 billion company.

Requirements

High school diploma is required.
Must be 18 years of age or older.
Minimum of 2 years of corporate collections experience including interaction with a large customer base.
Strong communication, problem solving, and analytical skills.
Strong attention to detail to provide accuracy of work.
Experience and adaptability to computer softwares (i.e., Word, Excel, etc.,)
Ability to communicate professionally via phone calls.
Ability to lift up to 10 lbs.

Responsibilities

Receive open accounts for collection efforts.
Make outbound collection calls in a professional manner while keeping and improving customer relations.
Resolve customer billing problems.
Collect customer payments.
Identify issues attributing to account delinquency and discuss with management.
Review and monitor assigned accounts and all applicable collection reports.
Provide timely follow-up on payment arrangements.
Evaluate Cash Sales accounts.
Update customer information including purchase order numbers, contact names, credit card information, and phone numbers in Sage 100.
Perform additional tasks as assigned by leadership.