Accounts Receivable Collections Specialist
About The Position
The Office of Grants and Contracts (OGC) is responsible for the central administration of research awards and provides service to principal research investigators and administrators for the purpose of obtaining and administering extramural funds in compliance with university and sponsor guidelines. The Temporary Accounts Receivable Collections Specialist supports the Office of Grants and Contracts (OGC) by performing daily collections, research, and follow‑up activities related to outstanding invoices for grants and contracts. This role ensures timely and accurate receipt of payments and contributes to the overall financial stewardship of sponsored project funds.
Requirements
- A bachelor’s degree from an accredited institution. in business administration, business, finance, accounting, or a directly related field from an accredited institution. Substitution: A combination of education and related technical/paraprofessional experience may be substituted for the bachelor’s degree on a year-for-year basis.
- Accounts receivable and collections dunning experience.
- Strong attention to detail with proven ability to research and resolve complex billing or payment issues.
- Excellent communication skills, including professional follow‑up with external sponsors and internal teams.
- Outstanding customer service skills.
- Ability to manage multiple tasks and work independently with minimal supervision.
- Ability to think critically.
- Highly organized.
Nice To Haves
- Experience using PeopleSoft Finance and Grants Module in a higher education setting.
- Experience with grant accounting systems, accounts receivable processes, or post‑award administration.
- Experience using MS Excel.
Responsibilities
- Assist with preparing reports on aging, collection status, and payment trends for OGC leadership.
- Monthly dunning procedures to monitor and follow up on outstanding
- Perform proactive collection activities, including initiating follow‑up communications with sponsors, external partners, and internal stakeholders regarding past‑due invoices.
- Research and resolve issues related to unpaid or disputed invoices, identifying root causes and coordinating corrective actions when necessary.
- Document all collection efforts and maintain accurate, audit-ready records in accordance with OGC policies and sponsor requirements
- Work in coordination with AR Specialists to ensure high‑quality customer service and prompt issue resolution.
- Coordinate with grant managers, post-award analysts, and departmental staff to gather supporting documentation needed to resolve outstanding items.
Benefits
- Temporary employees are only eligible for sick leave benefits.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
