Accounts Receivable Collections Specialist

Airoldi Brothers•Oak Creek, WI

About The Position

The Accounts Receivable Collections Specialist will play a critical role in supporting the accounts receivable process, ensuring accurate invoicing, timely collections, and maintaining excellent relationships with customers. This position requires strong organizational skills, attention to detail, and the ability to effectively communicate with both customers and internal teams.

Requirements

Strong organizational skills with high attention to detail
Advanced skills in Microsoft Office Suite, particularly Excel
Excellent communication skills, both written and verbal
Ability to work independently and manage multiple priorities effectively

Nice To Haves

Experience with accounts receivable or collections is preferred
Familiarity with customer databases and invoicing processes is a plus

Responsibilities

Assist with billing by gathering accurate data for invoicing
Uploading invoices in various customer systems
Input data and generate invoices with a focus on accuracy and timeliness
Independently process daily deposits and ensure accuracy
Identify and communicate discrepancies, short payments, and payment issues to management
Follow up with customers to resolve payment issues promptly
Conduct credit checks for new customers, including reference checks and research
Distribute monthly customer account statements
Maintain and update the customer contact database
Transition customers to email invoicing and statements to improve efficiency and reduce costs
Assist in developing and maintaining a collection process, including monitoring customer accounts and pursuing past-due payments
Actively follow up on delinquent accounts to ensure timely resolution
Report progress to managers and participate in planning for handling overdue accounts
Complete assigned projects as needed
Share responsibility for answering incoming calls and directing them as
File and maintain records and other documentation