Accounts Receivable Cash Application Supervisor

BearCom • Garland, TX

1d

About The Position

The Accounts Receivable Cash Applications Supervisor oversees a team of AR Specialists responsible for the accurate and timely posting of customer payments and account updates. This role ensures operational efficiency, resolves escalated issues, and drives improvements in cash application processes. The ideal candidate will bring strong leadership, analytical skills, and a customer-focused mindset to support the company’s financial operations.

Requirements

• Associate’s or Bachelor’s degree in Accounting, Finance, or Business required.
• 3–4 years of experience in Accounts Receivable or cash applications.
• Minimum 2 years of supervisory experience in receivables or financial operations.
• Proficiency in Microsoft Word and Excel
• Strong leadership, communication, and customer service skills.
• Ability to prioritize tasks, manage multiple responsibilities, and solve problems with a data-driven approach.

Nice To Haves

• experience with JD Edwards or similar ERP systems preferred.
• Familiarity with banking portals and credit card processing/settlement transaction flows.

Responsibilities

• Supervise daily operations of the cash application team, ensuring timely and accurate resolution to all payment-related transactions.
• Provide guidance and expertise to improve AR procedures and cash posting processes.
• Monitor and resolve issues related to invoicing, payments, unapplied cash, short payments, and chargebacks.
• Escalate problematic accounts and customer complaints to appropriate departments for resolution.
• Collaborate with internal teams (billing, collections, finance) to ensure smooth payment processing and account reconciliation.
• Support audits and special projects by gathering and analyzing financial data.
• Maintain effective communication with internal and external stakeholders.
• Training and development of team members.
• Ensure compliance with company policies and regulatory requirements.
• Assist in bank reconciliations for cash and credit card transactions.

Benefits

• Highly Competitive Compensation
• Medical, Dental, and Vision Insurance
• Company-Paid Life, Short/Long-Term Disability Insurance
• Paid Holidays
• Generous Paid Time Off
• Matching 401k Plan
• Employee Referral Bonus
• Tuition Reimbursement

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: Associate degree