Accounts Receivable & Billing Specialist

Acker Wines•Boca Raton, FL

22h

About The Position

Acker Wines is seeking a detail-oriented and organized Accounts Receivable & Billing Specialist to support our Storage, Auction, and Retail Operations. This role is responsible for payment reconciliation, client billing, account management, and administrative support. The ideal candidate is proactive, customer-focused, and comfortable working in a fast-paced environment.

Requirements

+2 years of experience in accounts receivable, billing, or related finance roles.
Strong attention to detail and organizational skills.
Excellent written and verbal communication skills.
Must have advanced Excel proficiency and prior experience with Microsoft Office, ERP systems, billing systems, WordPress, and financial software.
Ability to manage multiple priorities and meet deadlines.

Nice To Haves

Knowledge of secure payment processing and compliance practices.
Experience in a fast-paced or service-based environment.
Identify process improvements, document procedures/policies, and participate in ad hoc projects as assigned.

Responsibilities

Reconcile payment batches and process all available charges including credit card, wires, cash, and checks.
Send client notifications for declined transactions, expired credit cards, or missing payment details.
Proactively follow up on payments with private & corporate AR departments to resolve outstanding balances.
Escalate delinquent accounts to leadership or legal partners when necessary.
Set up new client accounts and support secure addition/updating of payment methods.
Apply credits to accounts as needed, including both pre- and post-billing adjustments.
Prepare and distribute monthly/quarterly invoices and manage special billing cycles.
Maintain accurate transaction records and provide administrative support, such as answering calls, copying checks, and coordinating with accounting.
Highly organized with strong attention to detail and ability to manage multiple priorities in an Accounts Receivable environment.
Demonstrated ability to effectively engage and build strong collaborative relationships with high-end clientele, corporate entities, and internal stakeholders.
Deliver outstanding customer service through proactive payment follow-ups, using excellent verbal and written communication skills.