Accounts Receivable Associate

National Safety Apparel • Cleveland, OH

1d

About The Position

Follow procedures to ensure timely and accurate Accounts Receivable processing to meet Company defined targets

Requirements

• Associate’s / Bachelor’s degree in business, accounting or related field preferred.
• 1-5 years’ previous work experience, preferably in Accounts Receivable, collections and billings in a high volume environment.
• Strong organizational skills, excellent communication skills, ability to manage high volume activity, initiative, teamwork and cooperation
• Long periods of sitting or standing at an individual workstation, heavy computer work

Responsibilities

• Complete timely and accurate Customer invoice billings, ensuring proper billing information and distribution
• Work closely with Customers to provide additional supporting documentation that may be needed to facilitate incoming payments
• Process credit card pre-authorizations
• Work closely with Customer Service and Shipping Departments to resolve invoice billing discrepancies
• Process credit invoice billings for RGAs / RMAs
• Proactively research invoice billing issues, recognizing repeated issues, perform root cause analysis and work with appropriate Customers and internal partners to resolve them
• Perform daily Customer account analysis and collection activity
• Review and research Customer accounts and communicate with Customers to resolve open issues and discrepancies
• Review and research delinquent Customer accounts, taking timely and appropriate actions
• Contact Customers concerning delinquent accounts to resolve issues and secure payment arrangements; ensure Customer follow through on payment arrangements
• Communicate effectively with Customers, Sales Team and Upper Management, if necessary, on account status and future sales order holds when delinquent accounts remain unpaid
• Manage Accounts Receivable write-offs and third-party collection activity
• Apply all incoming payments
• Apply incoming Customer payments including checks, wires, ACH and credit cards to Customer invoices
• Research, resolve and provide timely follow up on deductions and short payments taken on invoices paid
• Manage and maintain accurate and complete Customer files
• Support the accounting and reconciliation of Customer Accounts Receivable balances, rebate programs and Intercompany transactions
• Manage and process new Customer credit applications and reference checks
• Collect all necessary documentation to determine credit worthiness and establish Customer credit limit
• Periodically review all Customer credit limits and payment terms, making any necessary changes based upon sales history, payment history and credit worthiness
• Provide excellent service to Customers and internal partners
• Maintain effective working relationships with Customers and internal partners to ensure Customer disputes are resolved appropriately and timely
• Exhibit strong communication skills and a positive attitude towards Customers and internal partners
• Ensure timely responses to Customer and internal partners inquiries
• Serve as the Primary back-up to other Accounting Associate(s) as necessary; other duties as needed
• Miscellaneous projects as required.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: Associate degree