Accounts Receivable Associate

LINQ•Austin, TX

11d•Hybrid

About The Position

The Accounts Receivable Associate is responsible for managing customer invoicing, collections, and cash application to ensure timely and accurate receipt of payments. This role partners closely with Sales, Customer Success, and Accounting to resolve billing issues, reduce outstanding balances, and maintain strong customer relationships.

Requirements

High school diploma or equivalent required; Associate’s degree preferred
1–3 years of experience in accounts receivable or accounting support
Strong attention to detail and accuracy
Proficiency with Microsoft Excel and accounting systems
Effective written and verbal communication skills
Ability to work collaboratively with cross-functional teams.
Time management skills and ability to meet deadlines.
Customer-oriented attitude with a focus on maintaining positive relationships.

Nice To Haves

Experience with ERP systems (NetSuite, SAP, Oracle, QuickBooks, or similar)
Familiarity with SaaS or recurring billing models
Knowledge of basic accounting principles (GAAP)
Prior collections experience in a B2B environment

Responsibilities

Account Reconciliation: Regularly reconcile customer accounts to ensure that all payments and outstanding balances are accurately reflected. Investigate and resolve discrepancies or discrepancies between payments and invoices.
Collection Activities: Communicate with customers regarding overdue invoices, outstanding balances, and payment reminders. Collaborate with internal departments, such as sales and customer service, to address and resolve any issues that might be causing delays in payment.
Dispute Resolution: Investigate and address any customer disputes or discrepancies related to billing or payments. Work with the appropriate teams to resolve issues and ensure timely resolution.
Aging Reports: Prepare and analyze accounts receivable aging reports to monitor the status of outstanding invoices. Take proactive measures to reduce the aging of accounts and minimize bad debt.
Customer Communication: Maintain professional and effective communication with customers to address inquiries, provide payment information, and resolve issues promptly.
Documentation: Maintain accurate and organized records of invoices, payments, correspondence, and other relevant documentation related to accounts receivable activities.
Payment Processing: Receive, record, and post incoming customer payments, including checks, electronic transfers, credit card payments, and other forms of payment. Accurately apply payments to the corresponding invoices in the accounting system.
Invoice Generation: Prepare and generate accurate invoices for products or services rendered to customers based on sales orders or contracts. Ensure that all relevant information, including billing details, terms, and payment due dates, are included.
Reporting: Generate and provide regular reports to management regarding the status of accounts receivable, collection efforts, and any potential issues affecting cash flow.
Process Improvement: Identify opportunities for streamlining and improving accounts receivable processes to enhance efficiency and accuracy.

Benefits

Flex Your Workspace: Work remote from one of our eligible states across the US, or if you’re near Austin three days in office a week!
Planning Your Future: Our 401(k) plan comes with a 4% employer match on total earnings (not just your base salary).
Performance Pays Off: Whether it’s a company bonus or target sales commission, your hard work doesn’t go unnoticed.
Vacation Your Way: Our flexible Open Paid Time Off Plan lets you take the time you need, when you need it.
Paid Parental Leave: Take the time you need to welcome your new addition – We’ve got you covered!
Ten Paid Corporate Holidays: Enjoy a little extra downtime to relax and recharge with the ten paid holidays each year.
Giving Back: Feel good while doing good – 16 paid volunteer hours to support the causes that matter most to you. #LINQCares
Benefits That Have Your Back (And Teeth, Too!): Rock-solid medical, dental and vision coverage. Pick your vibe: a low deductible PPO and pair with an FSA or a HDHP with a sweet HSA – with contributions from LINQ. Dental perks that even cover braces for the kiddos.
Wellness Perks: Employer-paid Short-Term Disability, Long Term Disability, Basic Life, and AD&D insurance. Gym reimbursements and tons of extra savings on travel assistance, employee assistance, and even pet insurance options.
Rewards For Referrals: Got an amazing candidate in your network? Send them our way and earn a referral bonus when they join the team!