Accounts Receivable

Audio Enhancement•West Jordan, UT

10h•Onsite

About The Position

At Audio Enhancement, we help empower learning in the classroom every day. We believe in what we do and how we do it. We take care of each other, exceed our customers’ expectations, and build success through partnership, friendship, and trust—with our team members, partners, and customers. Team members who work hard, pursue excellence, and maintain a positive attitude can expect to grow with us as we grow. At Audio Enhancement, we’re looking for “lifers”—people who believe in our mission, share our passion, and want to spend their careers making a difference in education. We are currently seeking a full-time Accounts Receivable Associate for our West Jordan, UT location. This role is responsible for ensuring timely invoicing, accurate financial reporting, effective collections, and efficient cash flow management. The Accounts Receivable Associate plays a critical role in maintaining customer accounts, supporting cash flow visibility, and collaborating with internal teams to resolve billing and payment issues.

Requirements

Strong attention to detail and organizational skill
Excellent written and verbal communication skills
Ability to manage multiple priorities and deadlines
Experience with invoicing, collections, and accounts receivable processes
Proficiency in Microsoft Office (Excel required)
Experience with ERP systems (SAP preferred)
Ability to work independently while collaborating across teams
Authorized to work in the United States

Responsibilities

Complete Service Confirmations and Outbound Delivery Invoice requests daily
Review Will Call and Project Billing Complete & Will Call invoice requests and invoice as required
Verify pricing, quantities, and billing accuracy prior to invoice distribution
Sort invoices by reporting type for mailing, write-offs, and return follow-up
Provide daily invoice totals (dollar amounts and invoice counts) to management
Follow up bi-weekly on Will Call and Project Billing invoices and email reports to the Warehouse Manager
Update Accounts Receivable aging reports daily with newly issued invoices
Add invoice email details and responsible account contacts
Review aging weekly with management to determine collection status and next steps
Provide weekly KPI reports reflecting aging categories
Update the company cash flow document daily
Prepare monthly cash flow forecasts based on outstanding receivables
Provide weekly cash flow reports to managemen
Conduct timely and professional follow-up on past-due invoices
Coordinate with ICs and Project Managers on Project Billing Complete invoice status
Document all collection activities and communications
Escalate delinquent accounts to management as needed
Provide weekly collection status reports
Monitor and manage the Accounts Receivable email inbox
Respond promptly to customer inquiries regarding invoices, payments, and balances
Generate and distribute monthly customer statements
Address billing discrepancies and account questions
Review customer demo orders monthly to ensure accurate billing and return tracking
Coordinate with Sales and Returns teams on demo-related adjustments
Other duties as assigned