Accounts Receivable Associate

Related • New York, NY

1d • $38 - $43

About The Position

The Accounts Receivable Associate is responsible, under the direction of the Accounting Manager, for the administration of accounts receivable and other administrative duties in accordance with all company policies and procedures and all applicable Fair Housing and Human Rights statutes.
Located just west of Times Square, Manhattan Plaza is a unique community housing 1,689 units, where 70% of our residents are performing artists. It's a home for creativity and culture, surrounded by the vibrancy of New York's arts scene. In addition to housing, we have 14 commercial tenants and three businesses, fostering a dynamic environment where life and art converge.
Related Affordable spearheads Related's initiatives to preserve and enhance the nation's affordable housing supply. With over 50 years of experience in affordable housing acquisitions and development, Related Affordable is renowned nationally for its financing, preservation, and rehabilitation innovation. Presently, Related Affordable manages one of the largest affordable housing portfolios in the United States. Our team is committed to the principle that everyone deserves a quality home, and we tirelessly strive to fulfill this mission in communities nationwide. Visit our website for more information: Related Affordable Housing.
We are proud to be an equal-opportunity employer committed to building an inclusive culture with competitive compensation aligned with experience and market standards.
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Requirements

• Intermediate to advanced knowledge of Microsoft Excel, and the ability to analyze large quantities of data quickly using formulas such as query tool required
• Strong numeric detail orientation and comfort reconciling large AR datasets required
• Advanced knowledge of HUD Section 8 guidelines, special claims for vacancy, unpaid rent, damages, and overall HUD voucher experience is strongly preferred
• Ability to prioritize and handle multiple tasks, and operate effectively in a high-volume environment
• Excellent follow-up with the staff, site personnel, management and/or vendors required
• Demonstrates accountability and reliability by taking full ownership of projects and outcomes, prioritizing precision and attention to detail, and approaching challenges with grit, resilience, and proactive problem-solving, while continuously engaging in learning and development to enhance performance; fosters collaboration and a resident-centered environment, ensuring empathy, respect, and cross-functional success in all interactions.

Nice To Haves

• Bachelor’s degree in related field preferred
• Knowledge of Real Page OneSite is a plus.
• Property management experience preferred
• Spanish speaking is a plus

Responsibilities

• Oversee the $6M voucher process at Manhattan Plaza related to resident rent subsidies, ensuring accurate and timely management of financial transactions.
• Serve as HUD Operations point of contact for vouchers: discrepancy fixes, status updates, documentation needed, etc.
• Create, submit, & track all Section 8 special claims for vacancy, and unpaid rent & damages. Create and provide accurate monthly claims tracking reports for submission to leadership.
• Oversee & resolve all resident account inquiries via phone and email within 24 hours of inquiry or delegate to appropriate department if needed.
• Collect cash receipts (checks/money orders only), and maintain accurate up-to-date cash receipt postings at the site.
• Process accurate, timely security deposits.
• Complete and finalize resident final account statements after move-out, and oversee all aspects of security deposit refunds.
• Leverage Excel and data analysis to ensure accurate tenant billing in the accounts receivable software, processing recurrent and non-recurrent charges and verifying results with detailed data analysis.
• Oversee all aspects of residential delinquency tracking & internal reporting.
• Maintain accurate tenant arrear records, submit delinquent accounts to attorneys, and submit delinquent accounts to collections agency after move-out.
• Track and maintain accurate reporting for all non-payment legal cases with attorneys.
• Assist with the coordination and monitoring of internal and HUD rent repayment agreements (may require coordination with other department managers).
• Oversee all aspects of generating and send monthly rent bills to residents using accounts receivable software.
• Miscellaneous related duties, as assigned.

Benefits

• Lots of paid time off (19+ days!) – we value your life outside of work.
• Customizable total rewards package – pick from our medical, vision and dental options, along with our life insurance and an Employee Assistance Program
• Financial wellness perks to set you up for success - such as 401(k), FSA & HSA, employer-paid life and AD&D insurance; paid leave & disability programs.
• Mental health resources, such as counseling, are available to our team members.
• Fertility benefits – such as surrogacy, adoption assistance and more!
• Paid time off to volunteer and we will match your charitable donations! We are a passionate team making real impact on the world!
• Grow with us – learning & training programs; tuition & certification reimbursement; internal advancement opportunities are available…and so much more!
• Exclusive perks: Free membership to the Manhattan Plaza Health Club and access to on-site parking.
• Annual Performance Bonus

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Number of Employees: 1-10 employees