Accounts Receivable Associate

Hub Pen Company LLC•Braintree, MA

1d•$22 - $24

About The Position

Hub Pen Company, part of the HPG Brands, is an award-winning supplier in the promotional products industry supplying imprinted quality writing instruments to its distributors throughout the United States and Canada. This is a career opportunity to join our dynamic, fast growing, privately held company, and become part of our winning team. We are looking for a skilled Accounts Receivable Associate specializing in collections to join our high-energy, fast-paced company. This is an outstanding opportunity to join a rapidly growing organization with subsidiaries in the U.S. and Canada. The key responsibilities or duties listed below are intended only as illustrations of the various types of work that may be performed. The omission of specific statements of duties does not exclude them from the position. The Account Receivable Associate will assist with collecting all cash owed to the Company. Reduce, DSO and minimize aging receivables. Must be readily available to adapt to varying Company priority collection changes. The position will require professional communication with key customers in coordination with management and co-workers.

Requirements

3-5 years’ experience preferred or any equivalent combination of education, training, and experience which provides the required knowledge, skills, and abilities to perform the key responsibilities of the job.
Excellent with numbers and figures and an analytical acumen
Proficient experience with Microsoft Office Suite, intermediate Excel skills required
Excellent verbal and written communication skills
Knowledge of regulatory standards and compliance requirements
Knowledge of accounts receivables and collection ability
Knowledge of office administration and general accounting principles
Must be able to provide exemplary customer service in a fast-paced, time-sensitive environment
Attention to detail and accuracy
Organizational skills
Problem analysis and problem-solving skills
Team player

Nice To Haves

NetSuite experience a plus

Responsibilities

Collection calls to address and resolve outstanding receivables
Reduce aging receivables over 45 days
Release orders from credit hold pending on queue
Research, reconcile and resolve aging accounts in a timely manner
Process credit card and check payments with speed and accuracy
Maintain full compliance with state and federal resale tax regulations and maintain the database of tax exemption certificates
Update and maintain accurate customer files and records in the system
Utilize data and reports to address and facilitate collection requirements.
Research and resolve payment discrepancies and customer queries
Communicate with customers via phone and email
Investigate and resolve customer queries
Communicate professionally with internal and external team members
Help to maintain accounts receivable customer files and records
Perform other tasks as directed by Management