Accounts Receivable Associate

Singer Equipment Company Talent Acquisition•Agawam, MA

About The Position

The Accounts Receivable Associate (AR Associate) is responsible for the day-to-day processing of customer invoice payments, opening of new customer accounts and routine communications with customers and Singer MA (SMA) personnel. The AR Associate is responsible for ensuring all incoming payments are recorded and processed daily, outstanding invoices are collected in a timely manner and customer payments are deposited daily to SMA’s bank account. The position is additionally responsible for ensuring all incoming paperwork is and that customer records are kept accurately and up to date. AR Associate is expected to execute related functions accurately and within pre-established deadlines while following all company processes and procedures.

Requirements

Minimum 2 years of accounts receivable/billing experience is required.
Experience in high volume transactional environments.
Experience reconciling accounts.
Knowledge of basic accounting principles covering double entry accounting.
Excellent interpersonal and customer service skill
Strong organizational/multi-task and prioritizing skills
Ability to work in a flexible and dynamic organization
Ability to maintain a high level of confidentiality
High attention to detail and problem solving
Proficient in the Microsoft Office Suite applications (Teams, Excel, Word, Outlook, & PowerPoint)
Ability to handle a high monthly volume of order releases, new account applications, etc.
Analytical abilities and good business judgment
Excellent oral and written communication skills
Ability to work autonomously with minimal supervision
Problem solver with the ability to work under pressure to meet deadlines.
Able to thrive in a fast-paced environment

Nice To Haves

Experience with TRX ERP system a plus
Experience with Concur system a plus

Responsibilities

Process customer check and credit card payments to customer accounts
Run Daily Register and send customer invoices to customers via email and USPS
Secure supporting documents such as invoices, proof of delivery, original order detail, and/or itemized statements
Research to reconcile account discrepancies. This includes getting approvals from Sales and other internal departments, issuing credits, and sending denials to customers
Review and verify accuracy of billing and supporting documentation as required
Research and respond to inquiries regarding billing issues and problems
Create and distribute monthly reports to SMA sales team members
Communicate with customers on outstanding invoices
Send out monthly statements to customers (via email or USPS)
Additional tasks as may be required from time to time