Accounts Receivable (AR) Specialist

Tailstorm Health Inc•Chandler, AZ

13d

About The Position

The AR Specialist is responsible for managing the company’s accounts receivable processes—from invoice generation and payment application through collections, dispute resolution, and month-end reconciliation. The role involves customer interaction, operational accuracy, and partnership with internal teams to maintain healthy receivables and support cash flow performance.

Requirements

High school diploma required; Associate’s degree in Accounting or Finance preferred.
3–5 years of experience in accounts receivable, collections, or payment application.
Proficiency in QBO, Zoho, or similar accounting software and strong Excel skills.
Strong organizational, prioritization, and communication skills.
Ability to collaborate effectively with sales, operations, and accounting teams.

Nice To Haves

Experience in manufacturing, regulated industry, or similar environment.
Experience with cash application automation and batch payment processing.
Familiarity with ERP modules or integrated billing/receivables systems.
Understanding of DSO metrics, aging analysis, and collections best practices.

Responsibilities

Generate and distribute customer and consultant invoices promptly according to contract terms or billing schedules.
Apply settled batch payments (e.g., credit card payments) in accounting systems (QBO, Zoho) daily.
Process and apply payments via ACH and checks, ensuring correct invoice application and reconciliation.
Monitor and manage payment-related queries including voids, refunds, and adjustments.
Monitor overdue accounts, prepare collections reports, and follow up with customers to minimize DSO.
Provide account statements to customers and respond to AR-related inquiries.
Support month-end closing activities including AR reconciliation and reporting.
Void invoices per approved requests while ensuring proper documentation for audit purposes.
Provide backup support for AR and payment application functions when team members are absent.
Maintain accurate records for audit readiness and AR process compliance.
Identify opportunities to improve AR workflows and communication to enhance cash flow.