About The Position

The Accounts Receivable and Billing Supervisor oversees all billing operations across multiple program areas, ensuring accuracy, compliance, and timely revenue collection. This role provides direct supervision to billing staff, manages Medicaid and preschool billing processes, monitors accounts receivable, and supports financial reporting, audits, and year‑end activities. The Billing Supervisor plays a key role in maintaining the integrity of financial data and supporting the organization’s fiscal health

Requirements

  • Strong accounting background to include but is not limited to; general ledger, adjusting journal entries, reconciliation, audits, Medicaid and Preschool billing.
  • Strong knowledge of Microsoft Excel, including pivot tables, VLOOKUP, and advanced formulas.
  • Ability to build relationships across various functional areas with the capability to influence and collaborate.
  • Ability to thrive in a rapidly changing environment, managing multiple shifting priorities.
  • Ability to work with people of varying backgrounds including workforce, families and people receiving services.
  • Deal discreetly with confidential or sensitive information.
  • Good communication, computer and supervisory skills.
  • Excellent attention to detail and strong organizational skills.
  • Convey an image consistent with the Arc’s values.
  • Bachelor's Degree in Finance, Accounting, Business Administration or related field and 3-5 years related work experience in a similar position, or equivalent combination of education and experience.
  • Strong understanding of generally accepted accounting principles (GAAP)

Nice To Haves

  • Experience with financial management and budgeting within a large, complex nonprofit organization is a plus.

Responsibilities

  • Supervise billing staff and ensure adherence to billing procedures and deadlines.
  • Review Preschool Billing Vouchers for accuracy and confirm invoices are posted to the general ledger.
  • Calculate annual IDEA Grant amounts for counties and prepare corresponding funding letters.
  • Monitor Medicaid billing in eVero, including unsubmitted billing reports, open items, and compliance with the 90‑day rule.
  • Track anticipated Medicaid payments and mark State Paid Billing in eVero.
  • Review non‑billable items and prepare quarterly reports for leadership.
  • Manage AR aging, resolve open items, and coordinate invoice corrections.
  • Collaborate with IRA managers on rent‑related billing; review rent calculations and posted rent invoices.
  • Process bank transfers between rent and operating accounts.
  • Complete monthly sales tax returns, yearly ETIN filings, and update billing rates in NetSuite.
  • Assist with Self Direction billing and track/report monthly DPP utilization to outside FI agencies.
  • Enter internal DPP utilization into Self Direction budgets and record IRA clothing allowance revenue/expenses.
  • Conduct monthly revenue analysis and prepare daily cash logs for posting.
  • Post Medicaid payments and balance monthly Medicaid billing units/revenue to the general ledger.
  • Perform monthly bank reconciliations and support Medicaid and preschool rate changes.
  • Assist with year‑end close, external audits, and annual CFR preparation.
  • Participates in quality and compliance activities as required.
  • Supports the mission of Arc GLOW by ensuring operational excellence and compliance that enables our team to provide high-quality, individualized supports.
  • Participates in agency committees and functions, as needed.

Benefits

  • health insurance
  • company-paid life insurance
  • 401K
  • generous paid time-off
  • continuing education support
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