Accounts Receivable Analyst

Exotic Automation & Supply•Lyon Charter Township, MI

About The Position

General Summary: Performs the day-to-day operations of Accounts Receivable ensuring delivery of excellent customer service. Responsibilities include, but not limited to, semi-monthly accounts receivable aging, approving write-offs, credit releases, process accounts on hold, investigating invoice problems, collections, post/reconcile cash and maintain/monitor Dunn and Bradstreet activities

Requirements

High School Diploma (Required)
Previous Accounting experience, (Two years of Accounts Receivable/Collections experience preferred)
Previous experience working on a business system

Nice To Haves

Associate’s degree in accounting or finance preferred

Responsibilities

Review weekly accounts receivable aging, review customer credit statuses and make changes as necessary
Review and process customer credit holds/releases
Make new customer credit approval decisions and existing customer credit hold decisions
Process customer payments and payment applications
Post and reconcile cash receipts
Monitor activity on all assigned accounts and initiate collection calls on past due items in a proactive timely manner
Contact customers via phone or email to secure payment or payment commitment on past due invoices
Develop and maintain positive relationships with customers and internal team
Answer incoming calls and emails with professionalism and provide knowledgeable answers to customers and internal departments
Identify, research, and resolve issues with customer billing; work with appropriate departments internally and with customers externally to resolve
Identify and implement processes/activities to reduce occurrence of invoice discrepancies
Participate in special projects and process improvement initiatives
Maintain and monitor Dunn and Bradstreet activities
Review and approve write-offs as appropriate
Performs other duties as assigned or requested