Accounts Receivable Analyst Shared Services

Hultec Group•Santa Ana, CA

21h

About The Position

Accounts Receivable Analyst Location: Santa Ana, San Jose, Costa Rica Department: Shared Services – Finance Hultec is a global organization with products sold in over 100 countries, a leading designer, manufacturer and distributor of gaskets, pipe sealing solutions and other rubber products primarily for water, wastewater, stormwater and other industrial markets.We are building great innovative solutions to global water infrastructures; we participate in the wellness of people by providing a solution to how water is distributed through pipe systems that transport treated water from treatment plants to homes, businesses, and individual facilities. We encourage our employees to collaborate and find solutions and work towards reaching common goals. We value hard work and dedication and want to cultivate a culture of accomplishment and well-thought-out execution. We believe in 'Team' because we know that we do not win alone but together. If you are ready for an opportunity where you can shine, this is it. Position Summary We are seeking a detail-oriented and analytical Accounts Receivable Analyst to join our Shared Services team in Costa Rica. This role is responsible for supporting collection efforts, month-end aging reconciliations, and resolving Accounts Receivable–related matters across international operations. This position requires a high level of English proficiency (written and verbal) , as the role supports global stakeholders and customers. Resumes must be submitted in English to be considered.

Requirements

High School diploma or Associate degree in Accounting, Finance, or related field.
3–5 years of full-cycle Accounts Receivable or Billing experience, preferably in a manufacturing environment.
Strong written and verbal communication skills.
Advanced English proficiency is required (C1 level or higher).
Strong attention to detail and analytical skills.
Ability to gather information, analyze issues thoroughly, and propose solutions.
Proficiency in Microsoft Office Suite (Excel, Word, PowerPoint), with strong Excel skills preferred.
Experience working with multiple ERP systems.
Strong organizational and time management skills.
Ability to build effective working relationships with customers and cross-functional teams.

Nice To Haves

Experience working in a Shared Services environment is a plus.

Responsibilities

Support collection efforts for outstanding customer balances.
Proactively contact and follow up on delinquent and potentially uncollectible accounts.
Perform month-end aging reconciliations and ensure accuracy of Accounts Receivable balances.
Develop and maintain Accounts Receivable and credit process documentation and work instructions.
Review and process customer refunds and short-paid invoices with proper supporting documentation.
Collaborate with Order Management to ensure timely and accurate invoicing.
Investigate and resolve invoicing discrepancies; prepare credit memos as required.
Prepare and process customer invoices and statements.
Post daily cash receipts and research unapplied payments to ensure proper allocation.
Investigate account disputes and billing discrepancies.
Create and maintain accurate customer profiles within the ERP system.
Respond to internal and external Accounts Receivable inquiries in a professional and timely manner.
Support the Accounting team with Accounts Receivable–related matters.
Perform other duties as needed to support the AR team.