Accounts Receivable Analyst

Sarah Cannon Research Institute•Usa, TN

About The Position

It’s More Than a Career, It’s a Mission. Our people are the foundation of our success. By joining our growing team at Sarah Cannon Research Institute (SCRI), a subsidiary of McKesson, you will have the opportunity to become part of one of the largest community-based cancer programs to advance oncology treatments and improve outcomes for cancer patients across the globe. We look for mission-driven candidates who have a desire to advance the fight against cancer and make a difference in the lives of patients diagnosed with cancer every day. Our Mission People who live with cancer – those who work to prevent it, fight it, and survive it – are at the heart of every decision we make. Bringing the most innovative medical minds together with the most passionate caregivers in their communities, we are transforming care and personalizing treatment. Through clinical excellence and cutting-edge research, SCRI is redefining cancer care around the world. This position is responsible for the collection of client receivables in accordance with contractual agreements. This includes review , maintenance and resolution of disputes, review of Clinical Trial revenue and expenses, review of study accounts receivable aging , patient accounts and pass through invoices, study finance trackers, patient trackers and contracts, as well as interaction with various departments in order to determine the validity of charges as well as the collection of those charges from sponsors. Additionally, this position provides assistance to the Finance and Budget & Contracts departments on specifically identified projects and tasks listed below. This often involves analyzing multiple documents and often complex data to determine collectability of receivables. Duties i nclude but are not limited to: Monitor assigned accounts: review aging, look for irregularities, non-payments, and delayed payments in customer accounts Contact Sponsors/CROs via phone to follow on unpaid/open invoices and ensure timely payments are received Investigate and resolve sponsor , patient and customer disputes Maintaining a strong business relationship with the Sponsors/CROs as the primary contact and voice for Sarah Cannon Research Institute in regards to payment of receivables Reconcile financial study data with data provided by Sponsors/CROs as needed Review, interpret and discuss contracts internally and with clients to assist with resolving payment or dispute issues Review medical procedure invoices in relation to the contracts to determine eligibility for reimbursement of costs Facilitate AR write-offs and route needed contractual amendments to Budgets & Contracts when needed Identify , report on and work with supervisor to resolve trends that negatively impact payment or workflows Work with other departments ( i.e. Accounting, Treasury, Contracting) to resolve billing questions as needed Respond to requests for information from Corporate, Internal Audit and other internal management as requested by supervisor Ensure that tasks are completed within established deadlines Maintain productivity tracker and meet productivity and quality standards Ensure that all processing and reporting deadlines are consistently achieved Communicate concerns or issues to your direct supervisor timely and with a proposed solution Maintain strictest confidentiality to ensure that privileged and/or proprietary information is adequately safeguarded against disclosure All other duties as assigned Mandatory: The following are mandatory expectations of all S CRI employees . Practices and adheres to the “Code of Conduct” philosophy and “Mission and Value Statement . ” During your employment with S CRI , you will be routinely assigned training requirements. You are expected to complete any training assignments by the due date.

Requirements

Research techniques to analyze and evaluate financial data and information
Knowledge of QuickBooks/Excel
Intermediate to advanced knowledge of Microsoft Excel
Knowledge and ability to interpret and analyze complex contractual language
Knowledge and ability to review, interpret and explain contractual budgets
Understanding of FDCPA (Fair Debt Collections Practices Act-Commercial or B2B)
PC-based spreadsheet and word processing programs
Effective organizational skills
Takes ownership of assigned responsibilities and follows through on outstanding issues for resolution
Organizes work independently and consistently to achieve reporting deadlines
Performs mathematical computations accurately
Communicates effectively, both verbal and written
Works well with others
Interacts with other individuals at all levels of management
Bachelor's Degree preferred, experience may be substituted for education
1+ year work experience reading and comprehending complex documents and identify financial impacts

Nice To Haves

Clinical Research experience highly preferred
Understanding of clinical financial systems and EMRs

Responsibilities

Monitor assigned accounts: review aging, look for irregularities, non-payments, and delayed payments in customer accounts
Contact Sponsors/CROs via phone to follow on unpaid/open invoices and ensure timely payments are received
Investigate and resolve sponsor , patient and customer disputes
Maintaining a strong business relationship with the Sponsors/CROs as the primary contact and voice for Sarah Cannon Research Institute in regards to payment of receivables
Reconcile financial study data with data provided by Sponsors/CROs as needed
Review, interpret and discuss contracts internally and with clients to assist with resolving payment or dispute issues
Review medical procedure invoices in relation to the contracts to determine eligibility for reimbursement of costs
Facilitate AR write-offs and route needed contractual amendments to Budgets & Contracts when needed
Identify , report on and work with supervisor to resolve trends that negatively impact payment or workflows
Work with other departments ( i.e. Accounting, Treasury, Contracting) to resolve billing questions as needed
Respond to requests for information from Corporate, Internal Audit and other internal management as requested by supervisor
Ensure that tasks are completed within established deadlines
Maintain productivity tracker and meet productivity and quality standards
Ensure that all processing and reporting deadlines are consistently achieved
Communicate concerns or issues to your direct supervisor timely and with a proposed solution
Maintain strictest confidentiality to ensure that privileged and/or proprietary information is adequately safeguarded against disclosure
All other duties as assigned
Practices and adheres to the “Code of Conduct” philosophy and “Mission and Value Statement
Complete any training assignments by the due date