Accounts Receivable Agent

Pyramid Global Hospitality

22d•$21 - $21

About The Position

Accounts Receivable Agent Dellshire Resort | Opening Spring 2026 Where imagination, wonder, and togetherness come to life in extraordinary style. Shape your success in a place built for unforgettable experiences. At Dellshire Resort - a world-class, medieval-inspired destination where technology meets timeless adventure - you’ll join a team dedicated to awakening imagination, wonder, and connection. The Accounts Receivable Agent is responsible for maintaining accurate and timely processing of all billing and collections for Dellshire Resort. This position ensures that all invoices are properly prepared, verified, and distributed while maintaining strong relationships with guests, clients, and internal departments. The Accounts Receivable Agent plays a key role in safeguarding the resort’s financial integrity through accuracy, follow-up, and exceptional attention to detail.

Requirements

Associate’s degree in accounting, Finance, or related field preferred.
Previous experience in accounts receivable, billing, or hospitality accounting required.
Strong understanding of accounting principles and internal control procedures.
Experience with PMS and POS systems (e.g., Opera, Micros, or similar) and accounting software.
Proficiency in Microsoft Excel, Outlook, and Word.
Strong communication, customer service, and problem-solving skills.
High attention to detail, accuracy, and organizational ability.

Responsibilities

Prepare and issue invoices for group accounts, events, and direct billing clients in accordance with resort policies.
Review and verify billing information for accuracy, including rates, taxes, and supporting documentation.
Post payments to the correct accounts and reconcile discrepancies.
Monitor aging reports and follow up on outstanding balances to ensure timely collections.
Communicate professionally with guests, clients, and internal departments regarding billing inquiries or adjustments.
Coordinate with Sales, Events, and Front Office teams to ensure accurate billing of group and banquet accounts.
Maintain organized and secure records of invoices, payment confirmations, and correspondence.
Assist with month-end closing processes, revenue reconciliations, and financial reporting as directed by the Director of Finance.
Ensure compliance with financial policies, internal controls, and accounting standards.
Support the Finance Department with administrative tasks and special projects as needed.