Accounts Receivable Administrator
About The Position
We are looking for a detail-oriented, organized, and personable Accounts Receivable Administrator to join our team. This is a versatile, full-time role that blends accounting and administrative responsibilities—ideal for someone who enjoys variety in their day, takes pride in accuracy, and thrives in a team-oriented environment. Reporting to the President, this position is central to keeping our billing, receivables, and front-office operations running smoothly. You will serve as a key point of contact for customers and support the broader team with day-to-day administrative needs.
Requirements
- High school diploma or equivalent required; Associate’s degree in Accounting, Business, or a related field is nice to have.
- 1–3 years of experience in accounts receivable, bookkeeping, or a similar accounting or administrative role.
- Proficiency in accounting software; experience with NetSuite or similar ERP (QuickBooks, Sage, etc.) is a plus.
- Working knowledge of basic accounting principles.
- Excellent written and verbal communication skills.
- Attention to detail and commitment to accuracy.
- Highly organized with the ability to manage multiple tasks in a fast-paced environment.
- Professional, courteous demeanor for customer-facing interactions.
- Ability to work collaboratively as part of a small, close-knit team.
Nice To Haves
- Associate’s degree in Accounting, Business, or a related field is nice to have.
- Experience with NetSuite or similar ERP (QuickBooks, Sage, etc.) is a plus.
Responsibilities
- Generate and process customer invoices, shipping documents, and related records.
- Record incoming payments, reconcile accounts, and prepare bank deposits.
- Monitor aging reports and follow up with customers on overdue balances; assist with collections outreach for significantly past-due accounts.
- Maintain accuracy and timeliness of all receivable activity in accounting software (NetSuite).
- Maintain and update customer account information in NetSuite, including contact details, payment terms, and billing addresses.
- Process and apply customer credit memos and account adjustments as needed.
- Assist with month-end close tasks, including AR aging reconciliation and revenue tie-outs.
- Serve as a primary point of contact for customer billing and payment inquiries.
- Maintain customer portals for purchase orders, invoices, and remittances.
- Provide courteous, professional phone and email support to customers.
- Coordinate with the shipping/warehouse team to resolve invoice discrepancies tied to shipment records.
- Communicate with the sales team regarding customer account status or billing issues.
- Greet and direct in-person visitors in a professional and welcoming manner.
- Answer and direct incoming calls professionally and efficiently.
- Manage incoming and outgoing mail and packages, including coordination with shipping carriers (UPS, FedEx, DHL, etc.).
- Order and manage office and breakroom supplies.
- Support daily office operations including document filing, mail handling, and supply management.
- Maintain organized physical and digital filing systems for accounting and administrative records.
- Assist leadership with scheduling, communications, and clerical tasks.
- Support occasional company events or meetings, including coordination and setup.
- Ensure a clean, organized, and professional office environment.
Benefits
- Profit Sharing Plan
- 401(k)
- Health insurance
- Optional vision and dental insurance
- Life insurance
- Paid time off
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
