Accounts Receivable (A/R) Specialist

Bradley CompanyIndianapolis, IN
14dOnsite

About The Position

The Accounts Receivable (A/R) Specialist plays a critical role in supporting the financial performance of our Commercial Property Management portfolio. This position is responsible for managing tenant accounts, processing and applying payments, analyzing outstanding balances, and ensuring accurate and timely financial reporting within Yardi. This role partners closely with Property Managers, Lease Administration, and the Accounting team to maintain accurate receivables, resolve discrepancies, and support month-end close processes. The A/R Specialist will also serve as back-up support for the Accounts Payable (A/P) department as needed and may assist with special projects across the accounting function.

Requirements

  • Bachelor’s degree in Accounting, Finance, or related field preferred
  • 3–5 years of accounts receivable or commercial property accounting experience required
  • In lieu of degree, 5+ years of directly related experience will be considered
  • Yardi Voyager experience strongly preferred; experience with other ERP systems will be considered
  • Yardi CheckScan experience strongly preferred
  • Avid (accounts payable platform) experience preferred
  • Experience in commercial property management or real estate accounting strongly preferred
  • Strong understanding of accounts receivable principles and cash application processes
  • Experience with bank reconciliations and tenant ledger management
  • Proficiency in Microsoft Excel
  • High attention to detail and strong data accuracy standards
  • Ability to analyze discrepancies and independently resolve issues
  • Strong time management skills with ability to prioritize high-volume transactions
  • Professional written and verbal communication skills
  • Customer-service mindset with ability to collaborate across departments
  • Ability to maintain confidentiality and exercise sound judgment

Responsibilities

  • Timely and accurate posting of tenant payments (ACH, lockbox, wires, manual receipts) within Yardi
  • Prepare daily remote bank deposits and periodic manual deposits as required
  • Perform daily cash balancing and bank reconciliations
  • Post lockbox batches using Yardi CheckScan
  • Research and apply prepayments, unapplied cash, and lease credits appropriately
  • Monitor and resolve missing AR activity and payment discrepancies
  • Maintain strong internal controls over cash handling and posting procedures
  • Maintain and monitor accounts receivable aging reports across assigned portfolio
  • Produce and distribute monthly rental statements and late notices for commercial properties
  • Prepare and post tenant billbacks, including CAM and utility billbacks
  • Process security deposit charges and refunds
  • Execute authorized write-offs in accordance with company policy
  • Analyze lease entries and changes submitted by Property Managers to ensure accurate ledger reflection
  • Prepare tenant account reconciliations and research discrepancies
  • Partner with Property Managers and Lease Administration to resolve complex account issues
  • Support collections efforts through timely communication and follow-up
  • Enter, prepare, and post miscellaneous tenant billings and tenant billbacks, including CAM utility charges, and misc billings
  • Generate rent variance reports for Property Managers prior to posting
  • Assist Accounting team with month-end close processes and reporting requirements
  • Maintain documentation and audit-ready records for AR activity
  • Support workflow efficiencies and identify process improvement opportunities
  • Participate in system enhancements and cross-functional accounting initiatives
  • Serve as back-up support for Accounts Payable during peak periods or team absences
  • Assist with invoice entry, coding, and payment processing in Avid (preferred)
  • Support vendor setup and maintenance, including W-9 collection and documentation
  • Assist with tracking utility payments and resolving vendor invoice discrepancies
  • Monitor and respond to AR mailbox inquiries from tenants and internal stakeholders
  • Provide exceptional customer service to tenants, property managers, and internal teams
  • Participate in special projects as assigned
  • Performs other duties and responsibilities as assigned to support business needs and contribute to team success.
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