Accounts Payable Representative - Merchandise

Pacsun Careers•Anaheim, CA
•Onsite

About The Position

The Accounts Payable Representative – Merchandise role is responsible for the accurate and timely processing, research, and reconciliation of domestic and international merchandise supplier invoices within Microsoft Dynamics 365 (D365). This position manages the three-way match process between purchase orders, product receipts, and supplier invoices and works closely with suppliers and internal business partners to research and resolve invoice discrepancies. This role will monitor invoice exceptions, research quantity and price variances, resolve unmatched invoices and product receipt issues, and ensure invoices are accurately processed and posted in accordance with company policies and established AP controls. This role requires strong attention to detail, analytical and problem-solving skills, and the ability to effectively partner with Merchandising, Inventory, Receiving/Warehouse, and suppliers to resolve outstanding invoice and account reconciliation issues.

Requirements

  • Previous Accounts Payable experience, preferably supporting high-volume merchandise, inventory, or purchase order invoice processing.
  • Experience with three-way matching (Purchase Order, Product Receipt, and Supplier Invoice) strongly preferred.
  • Experience using Microsoft Dynamics 365 Finance / Accounts Payable or a comparable ERP system preferred.
  • Strong understanding of purchase order invoice processing, receiving, invoice matching tolerances, supplier credits, and account reconciliation.
  • Demonstrated ability to research and resolve complex invoice discrepancies independently.
  • Strong analytical, organizational, and problem-solving skills with excellent attention to detail.
  • Ability to manage a high volume of transactions while meeting established deadlines and maintaining accuracy.
  • Strong written and verbal communication skills with the ability to effectively communicate with suppliers and cross-functional business partners.
  • Proficiency in Microsoft Excel and the ability to analyze and reconcile large amounts of transactional data.

Responsibilities

  • Process high-volume domestic and international merchandise supplier invoices through Microsoft Dynamics 365 (D365) Vendor Invoice Management in an accurate and timely manner.
  • Perform three-way matching of supplier invoices to purchase orders and product receipts, ensuring quantities, pricing, and other invoice details agree with supporting D365 transactions.
  • Research and resolve invoice matching exceptions, including price variances, quantity variances, missing or incorrect product receipts, purchase order discrepancies, duplicate invoices, and invoices outside established tolerance thresholds.
  • Review invoices that exceed established D365 matching tolerances and coordinate with the appropriate Merchandising, Inventory, Warehouse/Receiving, or other business partners to resolve discrepancies.
  • Monitor and research invoices that are unmatched, on hold, in exception status, or unable to post and proactively drive issues through resolution.
  • Reconcile supplier accounts and statements to D365, researching outstanding invoices, credits, deductions, debit balances, unapplied transactions, and other discrepancies.
  • Research supplier inquiries and provide timely and accurate information regarding invoice status, discrepancies, credits, and outstanding items.
  • Review and process supplier credit memos, merchandise claims, debit notes, and other invoice adjustments, ensuring transactions are appropriately supported and recorded in D365.
  • Assist with the reconciliation and clearing of merchandise supplier discrepancies to maintain accurate supplier balances and prevent aged or unresolved items.
  • Identify potential duplicate invoices and payment risks and research discrepancies prior to invoice posting.
  • Maintain appropriate invoice documentation and supporting records in accordance with company policies, internal controls, and audit requirements.
  • Communicate effectively with suppliers, Merchandising, Purchasing, Inventory, Warehouse/Receiving, and Accounting to resolve outstanding invoice and three-way match issues.
  • Monitor assigned invoice queues and aging to ensure invoices are processed within established service levels and supplier payment terms.
  • Participate in special projects and perform other Accounts Payable responsibilities as assigned.

Benefits

  • Comprehensive medical, dental, and vision benefits
  • Competitive short-term incentive program
  • Immediate 100% vested 401K contributions and employer match
  • Dog friendly office environment
  • $1,000 referral incentive program
  • Generous associate discount of 30 - 50% off merchandise online and in-stores
  • On-site Cafe
  • On-site Gym with Fitness Classes
  • Ample parking
  • Weekly Car Wash Service
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