Accounts Payable Coordinator

Dairy Farmers of America•Fort Worth, TX

10h

About The Position

GENERAL PURPOSE Serve as an accounts payable knowledge resource with assigned responsibilities including multiple high priorities and competing research projects. Consistently demonstrate a high level of competency, efficiency, and multi-tasking skills with reference to resolving supplier and site location inquiries and issues. JOB DUTIES AND RESPONSIBILITIES · Manage high volume of incoming calls · Answer inquiries and resolve problems by clarifying desired information, researching, locating, and providing information and assigning unresolved problems to the supervisor for resolution · Assist, under management guidance, others on team in understanding transaction processing, impact of transactions, requirements for complete and accurate activities · Ensure compliance with accounting principles, internal policies, standards, and Service Level Agreements (SLAs) · Resolve complex accounts payable inquiries, including extensive research and escalating unresolved issues to management early and often · Complete a timely review of supplier statements specifically looking for credit balances, duplicate payments, misapplied payments, and aging invoices · Resolve special research requests to maintain key supplier relationships · Research and coordinate supporting documentation between site and processor · Ensure all required supporting documentation is obtained for compliance purposes · Research and analyze special reports (e.g., credit report, missing requester, vendor inactive) · Research and make final determination on invoice status · Process non-PO and request approval for PO invoices that have been closed or has a variance · Provide timely customer service to internal and external partners · Ensure all stop-pay/voids have been done to completion and documentation was approved and verified · Maintain organization of group email box and assists with handling supplier and site requests via phone · Keep supervisor informed of any activities that may require his/her attention · Provide initial training or reinforcement training to new team members; provide guidance and assistance · The requirements herein are intended to describe the general nature and level of work performed by employee, but is not a complete list of responsibilities, duties, and skills required. Other duties may be assigned as required

Requirements

High school diploma or equivalent
2 to 4 years of accounts payable or accounting related work experience
Certification and/or License – may be required during course of employment
Strong knowledge of accounts payable concepts and practices
Knowledge of and skill with Microsoft Office Suite and company computer systems
Able to work in a variety of information systems, databases and web-based systems such as online banking and vendor payment alternatives
Able to demonstrate customer service skills in a courteous, professional, and helpful manner
Able to communicate clearly and effectively, both verbally and in writing
Able to interact positively and work effectively with others (interpersonal skills)
Able to maintain confidentiality of information
Able to demonstrate strong research and problem-solving skills
Able to take initiative in performing job and seek increased responsibilities
Able to demonstrate attention to detail and accuracy
Able to work under limited supervision and direction
Must be able to read, write and speak English

Responsibilities

Manage high volume of incoming calls
Answer inquiries and resolve problems by clarifying desired information, researching, locating, and providing information and assigning unresolved problems to the supervisor for resolution
Assist, under management guidance, others on team in understanding transaction processing, impact of transactions, requirements for complete and accurate activities
Ensure compliance with accounting principles, internal policies, standards, and Service Level Agreements (SLAs)
Resolve complex accounts payable inquiries, including extensive research and escalating unresolved issues to management early and often
Complete a timely review of supplier statements specifically looking for credit balances, duplicate payments, misapplied payments, and aging invoices
Resolve special research requests to maintain key supplier relationships
Research and coordinate supporting documentation between site and processor
Ensure all required supporting documentation is obtained for compliance purposes
Research and analyze special reports (e.g., credit report, missing requester, vendor inactive)
Research and make final determination on invoice status
Process non-PO and request approval for PO invoices that have been closed or has a variance
Provide timely customer service to internal and external partners
Ensure all stop-pay/voids have been done to completion and documentation was approved and verified
Maintain organization of group email box and assists with handling supplier and site requests via phone
Keep supervisor informed of any activities that may require his/her attention
Provide initial training or reinforcement training to new team members; provide guidance and assistance