Accounts Payable (AP) Specialist – Carrier Operations

RPM•West Palm Beach, FL

7d•Onsite

About The Position

RPM is an international non-asset-based logistics and supply chain solutions company. RPM has recently partnered up with Dealers Choice Auto Transport to offer an expanded value to customers, now gaining access to RPM’s expansive carrier network and OE relationships, offering robust new solutions to address capacity and efficiency challenges across their supply chains. Dealers Choice Auto Transport is an auto transport specialist for dealerships nationwide, providing fully for highline and exotic vehicles. The company takes pride in offering clients the proper shipping they need, setting them apart from others in the industry. The AP Specialist – Carrier Operations is responsible for managing day-to-day payment and billing communications with transportation carriers. This role serves as the primary point of contact for carrier payment inquiries, processes carrier payments, reviews carrier accounts for accuracy, and oversees the review and processing of Bills of Lading (BOLs). The individual will also handle escalated carrier issues that require additional research or resolution.

Requirements

High school diploma or equivalent required

Nice To Haves

1-3 years of experience in Accounts Payable, transportation accounting, logistics operations, or a related field.
Experience working with transportation carriers, freight invoices, Bills of Lading (BOLs), or freight auditing processes.
Strong attention to detail with the ability to identify, investigate, and resolve payment or billing discrepancies.
Proficiency with Microsoft Excel, including basic formulas, sorting/filtering, and reconciliation activities.
Experience working within a Transportation Management System (TMS), ERP system, or accounting software.
Excellent verbal and written communication skills with the ability to professionally manage carrier relationships.
Ability to prioritize multiple tasks and meet deadlines in a fast-paced logistics environment.
Strong problem-solving and analytical skills with a focus on process improvement.
Understanding of transportation terminology, carrier payment processes, and freight documentation.
Associate's or Bachelor's degree in Accounting, Finance, Supply Chain, Business Administration, or a related field preferred.

Responsibilities

Answer and resolve inbound carrier calls regarding payment status, invoice discrepancies, and account inquiries
Process carrier payments accurately and in accordance with payment terms and schedules
Review carrier accounts regularly to identify discrepancies, outstanding balances, or billing errors
Review, verify, and process Bills of Lading (BOLs) to ensure accuracy and match against invoices/freight bills
Investigate and resolve escalated carrier issues, coordinating with internal departments (operations, dispatch) as needed
Reconcile carrier statements against internal records
Maintain organized documentation of carrier communications, payment records, and BOLs
Identify and flag recurring issues or discrepancies for process improvement
Ensure compliance with company AP policies and carrier payment agreements
Communicate professionally with carriers to maintain positive working relationships