Job Description: AP Email Inbox • Wholly owns AP inbox and reviews each email thoroughly • Respond to all general inquiries and only delegate emails to the respective analyst if: • The email is a response in a thread between the sender and analyst • The email is a complex inquiry that requires a higher-level response Mitigate Escalations • Review each email and alert the appropriate team member should it appear that it's moving in the direction of escalation. If something is clearly escalating, alert Sr. Manager for visibility. • If an email is unable to be answered in a timely fashion, an acknowledgement will be provided to the sender to assure them that their email is being addressed, but there may be a delay due to (insert brief description of reason). Physical Mail • Scan invoices to processing team • Review statements to determine whether necessary to distribute to respective analyst or not • Reach out to suppliers sending physical mail and request that invoices/statements solely be emailed to AP to reduce duplicate efforts and waste consumption A/P Floater • Backup to analysts when they are out of the office. Financial Disclosures & Escheats Audits • Support per Regulatory team requests; review findings with Sr. AP Manager upon completion • Escheats audit fulfillment; align with tax team if/when request is received Invoice Entries • Refunds, credit/debit notes, disbursement requests, tax payments, etc. as instructed by AP Sr. Associate Note: This description is not intended to be all-inclusive, or a limitation of the duties of the position. It is intended to describe the general nature of the job that may include other duties as assumed or assigned.
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Career Level
Entry Level
Education Level
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