Accounting Specialist I

City of Atlanta•Atlanta, GA

7d•Hybrid

About The Position

Provides higher level accounting support in one or more of following areas: accounts receivable, billing and collections support. This is an experienced, skilled, or technical accounting level capable of carrying out most assignments typical of the position or specialty with limited guidance or review. This role is a non-supervisory position.

Requirements

Knowledge of GAAP policies and procedures.
Knowledge of cash management, billing, and accounts receivables as necessary in the completion of daily operational responsibilities.
Knowledge of financial and accounting practices, policies, and procedures.
Skill in use of Microsoft Office, accounting software, databases.
Good planning and organizational skills.
Skill in the use of Microsoft Office, accounting software, databases, and good interpersonal skills.
Excellent technical, oral, and written communication skills to effectively communicate across all levels of management and employees.
Skill in providing outstanding customer satisfaction (internally and externally).
Skill in providing detail oriented and organized work products.
Skill in performing proactively and with flexibility.
Skill in working cooperatively and collaboratively with all levels of employees and management to maximize performance, creativity, problem solving, and results.
Analytical skills to research, report, and troubleshoot process inefficiencies.
Good organizational, human relations, and technical skills.
Ability to handle escalated issues.
Ability to train new employees and/or interns.
Ability to compile simple reports.
Ability to use independent judgment and discretion
Ability to process numbers quickly and accurately.
Ability to spot inconsistencies and either troubleshoot issues as they arise or escalate to higher level.
Ability to multi-task in a high energy and fast paced work environment;
Ability to deal with confidential matters tactfully and with good judgment.
Ability to work as a collaborative team player working out solutions for delivery.
Ability to follow direction and work independently.
Ability to follow policies, procedures, plans, and activities.
Ability to follow long-term goals for the department to promote effectiveness and efficiency.
Ability to keep abreast of any changes in policy, methods, operational needs, etc.
Ability to effectively communicate and interact with management, employees, and members of the public.
Ability to assemble information.
Ability to follow regulations, procedures, and related information.
Ability to compile and explain complex reports.
Ability to read, understand, and interpret collection reports and related materials.
Associate’s Degree in Accounting or related field with two (2) years of experience in accounting.

Nice To Haves

Bachelor’s Degree in Accounting or related financial field, with five (5) years of experience in accounts receivable and/or billing organization.
Intermediate level skill in use of Microsoft Office Suite and accounting software databases preferred.

Responsibilities

Checks and verifies accounts receivable and accounts payable records.
Prepares invoices and vouchers.
Types, files, and posts ledger and general journal entries.
Balances accounts receivable, accounts payable records.
Uses automated systems to input data, generate reports, conduct specialized research projects, and respond to inquiries.
Provides administrative support in collections process.
Prepares outstanding accounts reports and gathers credit and/or reference information.
Maintains databases by entering, updating, and retrieving data as well as formatting and generating reports.
Assists in resolution of outstanding invoice problems from past due accounts.
Responds to inquiries from customers or external collection resources.
Identifies opportunities to further; improves efficiency and effectiveness of processes, procedures, and information reporting.
Deals professionally, effectively, and appropriately with all personnel and customers.
Communicates effectively, both orally and in writing, with all department personnel, City officials and outside professionals.
Maintains knowledge base of information related to Office of Revenue processes to provide best in class customer service by answering customer concerns confidently and accurately.
Provides Monthly financials analysis reporting on all revenue’s streams through various subsystems, such as business licensing, Oracle, etc.
Manages the billing process for assigned revenue stream prescribed by ordinance.
Contacts customers across all revenue streams to identify payment anomalies.
Contacts customers monthly to update contact information and collect outstanding revenue.
Analyzes and explains monthly revenue anomalies and determine the impact on revenues on a monthly or annual basis.
Resolves Siebel Service Requests (SRs) within 5 business days.
Reduces aged receivables.
Answer customer inquiries via personal contact, phone, and/or email.
Processes requisitions for contracted supplies, services, leases.
Processes direct pays invoices for license review board, wireless service, E911 databases, Tower dump court order subpoenas for wireless, and bank statement invoices for criminal investigations.
Researches invoices verifying payment status.
Examines accounts, and researches and resolves challenging reconciliation problems.
Coordinates with requester upon receipt of goods/services.
Maintains APD invoices and requisition/POs files to maintain audit readiness.
Assists and coordinates with vendors, APD/COA employees, and departments on resolution conflicts related to Procurement.
Assists with the closeout of old/unused POs to avoid an adverse effect on available funds by DOF/DOP deadlines.
Assists with data gathering needed to formulate the proposed budget process (budget book).
May place calls or send messages to those with unresolved issues.
May perform other duties as assigned.