Accounting Solutions Expert

Blue Onion • New York, NY

2d • Remote

About The Position

The Accounting Solutions Expert will be the bridge between our AI-powered order-to-cash reconciliation platform and the finance teams who use it. This is a hands-on, customer-facing role for someone accounting who thinks like an accountant but is energized by technology and automation. You'll bring deep knowledge of cash application, AR, and reconciliation workflows to help prospects and customers understand how our platform solves real accounting problems, guide successful implementations, and help ensure our product keeps solving the problems that matter most to finance teams. This role sits at the intersection of Sales, Customer Success, and Product — you'll support the sales cycle by fielding accounting-specific questions, lead or support customer onboarding and configuration, and act as the internal voice of the accounting practitioner as we build and refine the product.

Requirements

• Bachelor's Degree in Accounting or Finance
• At least 3+ years of accounting experience, ideally with a combination of Big 4 and industry experience
• Familiarity with ERP systems (e.g. NetSuite, Quickbooks, Xero) and finance/accounting workflows.
• Ability to handle various tasks simultaneously, prioritize open issues, and manage multiple deadlines
• Work independently, and as part of a larger team, to utilize your industry experience and creativity in creating customer solutions

Nice To Haves

• E-commerce experience is a plus
• You love working with others and teaching others new ways of doing things.
• Experience with complex workflow automation and reconciliation

Responsibilities

• Serve as the in-house subject matter expert on order-to-cash, cash application, accounts receivable, and reconciliation processes and best practices
• Partner with Sales during the pre-sales cycle — join demos and discovery calls to answer technical/operational accounting questions and help prospects map their current-state process to our platform
• Lead or support customer onboarding: understand each client's existing reconciliation workflows, chart of accounts, and AR systems, and configure the platform to match their process
• Translate complex accounting concepts into clear, practical guidance for both customers and internal teams
• Act as a trusted advisor to customers' accounting and finance teams throughout onboarding and ongoing use, ensuring they're getting full value from the platform
• Collaborate closely with Product and Engineering to relay customer feedback, identify gaps, and help shape the roadmap based on real accounting practitioner needs
• Help build internal enablement content, playbooks, and training materials that reflect real-world accounting scenarios
• Provide guidance to product and engineering teams on technical customer product requests and challenges to inform proper roadmapping where possible

Benefits

• Comprehensive healthcare coverage (medical, dental, vision)
• Remote-first culture with flexible working hours
• Open leave policy

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level