Accounting Services Manager

CU Answers • Grand Rapids, MI

2d • Hybrid

About The Position

Earnings Edge is seeking an Accounting Services Manager who possesses strong accounting knowledge, practical leadership skills, and a desire to help others succeed. This role involves leading a team of accounting professionals, collaborating with credit union clients, and addressing financial challenges. Responsibilities include supporting credit union conversions, enhancing accounting processes, and making a positive impact on both the team and clients.

Requirements

• Bachelor's degree in business or a related field, or at least 2 years of equivalent business-related experience.
• 1–2 years of experience managing, coaching, or developing employees.
• Strong knowledge of general accounting practices, financial reporting, and computerized accounting systems.
• Experience preparing and working with NCUA 5300 Call Reports is required.
• Excellent communication skills and the ability to work confidently with clients and internal teams.
• Strong organizational skills with the ability to manage multiple priorities and deadlines.
• Proficiency in Microsoft Office, particularly Excel.
• Sound judgment, attention to detail, and the ability to handle confidential information.
• A hands-on leadership style and willingness to support your team when needed.
• Ability and willingness to travel approximately 3–4 times per year, with additional travel as business needs require.
• Valid driver's license with an insurable driving record.

Responsibilities

• Lead, coach, and develop the Earnings Edge Accounting Services team while overseeing daily operations.
• Manage accounting support for credit union conversions, mergers, and ongoing client services.
• Work directly with credit union clients on budgeting, NCUA 5300 Call Reports, financial reporting, investments, reconciliations, and back-office accounting needs.
• Help clients navigate accounting challenges and recommend practical solutions.
• Set team goals, manage workloads, and ensure projects are completed accurately and on time.
• Improve department processes, procedures, and training to help the team work more effectively.
• Partner with internal teams to improve accounting services, software features, and the client experience.
• Support client training, presentations, and business development opportunities.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager