Accounting Officer Reconciliation & IE

Scotiabank•Santo Domingo East, NM

9d•Onsite

About The Position

This role contributes to the overall success of the Operations & Corporate Services (OCS) – Reconciliation, Item & Exception Processing, Garnishments & Projects. The Accounting Officer ensures specific individual goals, plans, and initiatives are executed and delivered in support of the team’s business strategies and objectives. This position also ensures all activities conducted are in compliance with governing regulations, internal policies, and procedures.

Requirements

Thorough listening, oral and written communication skills
Expert organizational and time management skills
Thorough knowledge of Bank policies, procedures, and regulations
Thorough knowledge of branch services, products, and processes, and/or RSC or OCS processes
Thorough knowledge of LAN/PC operations and systems (e.g. Pega, MS Office Suite, AS400, FFT, IRIS, and others) knowledge of operating procedures as it relates to financial returns and reporting
Ability to work under pressure with constant interruptions
Must be flexible in a changing environment
Minimum of 1-year relevant experience

Nice To Haves

Post-secondary education in Accounting, Finance, Business, and/or Management

Responsibilities

Champions a customer focused culture to deepen client relationships and leverage broader Bank relationships, systems and knowledge.
Provide best-in-class customer service by maintaining a high degree of relevant, up-to-date knowledge and understanding of appropriate processes and systems, including completing internal training, reviewing updates, and related publications.
Ensure a consistent, excellent level of service is provided within Service Level Agreement commitments.
Overcome or work around obstacles that stand in the way of successful completion of difficult assignments and/or escalation of such.
Prioritize work to help deliver an elevated level of customer focus.
Foster an environment that promotes quick, flexible and timely support, while mitigating risk by efficiently completing daily activities, thus ensuring optimal fulfillment of branch support needs.
Recognize and escalate to management trends, problems, and opportunities.
Assist in areas requiring additional support due to unplanned activities.
Seek information to resolve real, underlying needs of our customers/partners and assist to correct problems to avoid future recurrences.
Provide insight, feedback, and recommendations on plans, tools, and processes and how they can be improved.
Prioritize/monitor one’s work and recommend changes to maximize the effectiveness of such.
Adhere to day-to-day business controls to meet obligations with respect to operational risk, regulatory compliance risk, AML/ATF and conduct risk, including but not limited to responsibilities under the Operational Risk Management Framework, Regulatory Compliance Risk Management Framework, AML/ATF Global Handbook, the Guidelines for Business Conduct, and Privacy.
Achieve targeted outcomes through the maintenance of a strong focus on the task at hand and the desired results.
Understand the Business Continuity Plan and contribute to its effective execution.
Effectively support an environment of high performance by ensuring department and position accountabilities, objectives, and goals are understood.
Participate in ongoing coaching and continuously look for development opportunities.
Maintain open lines of communication with management and team.
Contribute to an inclusive and safe work environment.
Be accountable and strive to achieve goals and objectives that align to Scotiabank’s vision/values/business strategy.
Maintain relationships with business line partners by participating as active colleagues and working with the manager in consultations with SSG units, branches, and business lines to resolve issues, remove roadblocks, reduce costs and improve services.
Understand how the Bank’s risk appetite and risk culture should be considered in day-to-day activities and decisions.
Actively pursue effective and efficient operations of their respective areas in accordance with Scotiabank’s Values, its Code of Conduct and the Global Sales Principles, while ensuring the adequacy, adherence to and effectiveness of day-to-day business controls to meet obligations with respect to operational, compliance, AML/ATF/sanctions and conduct risk.
Champion a high-performance environment and contribute to an inclusive work environment.