Accounting Manager

GT Independence•,

3d•$80,000 - $90,000

About The Position

The Accounting Manager - Collections oversees all operational, compliance, and communication activities related to OPR (Overpayment Receivables) and Cost Share collections. This role ensures that balances owed are accurate, defensible, well-documented, and collected in a timely and compliant manner. The Manager leads a team focused on communication accuracy, payment tracking, reconciliation, and continuous process improvement, while ensuring clear boundaries from claims billing or authorization decisions. This position plays a critical role in financial accuracy, program integrity, and the reduction of outstanding balances through disciplined, transparent practices.

Requirements

Experience managing or supervising a collections, billing, or financial operations team.
Strong understanding of financial controls, documentation requirements, and reconciliation processes.
Proven ability to identify process gaps and implement improvements.
Exceptional communication skills—able to deliver clear, professional, and empathetic messages.
Demonstrated ability to work with cross-functional partners and navigate complex program rules.

Responsibilities

Manage and develop the Program Collections team supporting OPR and Cost Share activities.
Ensure OPRs and cost share invoices are accurate, supportable, validated, and compliant before initiating any collection efforts.
Oversee participant, employee, and employer communications related to amounts owed, ensuring clarity, professionalism, and consistency.
Ensure timely collection, application, tracking, and reconciliation of payments received.
Coordinate the accurate pass-through of cost share payments to the state and ensure reliable tracking and reporting.
Drive collection performance by analyzing trends, monitoring results, and implementing corrective actions.
Ensures garnishments and child support withholdings are entered timely and accurately.
Lead process improvements to reduce repeat errors, minimize disputes, and move away from reliance on individual knowledge.