Accounting Manager

findhelp•Austin, TX
•Onsite

About The Position

The Accounting Manager oversees day-to-day accounting operations, ensures GAAP compliance, and manages the month-end close process in collaboration with an external accounting firm. This role owns the end-to-end billing and collections cycle, drives process automation within our subscription management platform, and serves as a cross-functional partner to ensure financial accuracy across all customer segments.

Requirements

  • Bachelor's degree required, Finance or Accounting concentration preferred
  • 7 + years experience in the accounting function
  • Strong GAAP knowledge
  • Advanced Excel skills with working knowledge of G Suite
  • Proven ability to build and maintain strong, cross-functional working relationships
  • Subscription Billing Expertise: Proven experience managing invoicing within automated subscription management platforms (e.g., Maxio/Chargify, Zuora, Stripe Billing, NetSuite SuiteBilling, or Chargebee).
  • Strong understanding of sales tax nexus for SaaS; experience integrating tax automation software (e.g., Avalara or Vertex) with the billing system.
  • Data Literacy: Advanced Excel skills and comfort working with large data sets to reconcile billings against actual revenue recognized and deferred revenue schedules.

Responsibilities

  • Collaborate with the external accounting firm to manage the month-end close process and daily accounting operations.
  • Assist with month-end departmental finance reviews to ensure reporting accuracy.
  • Maintain and update the company’s revenue recognition file.
  • Manage state and local tax agency relationships, overseeing quarterly and annual payroll and excise tax filings.
  • Manage daily billing and invoicing operations for self-serve digital checkouts, mid-market subscriptions, and complex enterprise contracts.
  • Serve as the Subject Matter Expert for the invoicing and revenue recognition platform (Maxio), developing and maintaining automated accounting procedures and reporting.
  • Identify billing workflows bottlenecks and implement automation to reduce manual data entry, minimize errors, and shorten the invoicing cycle.
  • Reconcile CRM data (HubSpot) against actual financial records, verifying contract details and subscription terms.
  • Design and monitor automated workflows to optimize cash flow and reduce Days Sales Outstanding while maintaining a positive customer experience.
  • Establish SLAs and structured workflows for billing inquiries, serving as the escalation point for complex customer disputes.
  • Act as a Subject Matter Expert to the Revenue Accountant and Accounting Associate.
  • Collaborate with Sales, Customer Success, Legal, and Account Directors to ensure complex contract terms, custom pricing, add-ons, and renewals are accurately translated into the billing system.

Benefits

  • 401k & equity grants
  • Fully stocked kitchens across all three office locations
  • Onsite gym at our Austin HQ
  • Paid parental leave
  • Competitive PTO & 10 paid holidays
  • Comprehensive Medical, Dental, and Vision insurance with 100% company-paid coverage for employee only coverage
  • Dog-friendly office in Austin HQ
  • 24/7 access to telemedicine and counseling
  • Book Purchasing Program
  • Culture Committee
  • Leadership Development Training
  • Paid Volunteering Time
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