Accounting Manager

GT Independence Careers • Portage, MI

33d

About The Position

At GT Independence, people are at the heart of everything we do. If you thrive in a collaborative environment, love what you do, and are eager to grow, you’re in the right place. Discover a career where your work genuinely improves lives and supports a mission that matters. Our Mission To help people live a life of their choosing, regardless of age or ability. GT Independence has earned multiple awards for being an exceptional workplace, including being named a 2026 National “Best and Brightest Companies to Work For.” We are also proudly certified as a Great Place to Work® for 2025/2026 —a distinction reserved for top employers committed to outstanding employee experiences. The Accounting Manager - Collections oversees all operational, compliance, and communication activities related to OPR (Overpayment Receivables) and Cost Share collections. This role ensures that balances owed are accurate, defensible, well ‑ documented, and collected in a timely and compliant manner. The Manager leads a team focused on communication accuracy, payment tracking, reconciliation, and continuous process improvement, while ensuring clear boundaries from claims billing or authorization decisions. This position plays a critical role in financial accuracy, program integrity, and the reduction of outstanding balances through disciplined, transparent practices.

Requirements

• Experience managing or supervising a collections, billing, or financial operations team.
• Strong understanding of financial controls, documentation requirements, and reconciliation processes.
• Proven ability to identify process gaps and implement improvements.
• Exceptional communication skills—able to deliver clear, professional, and empathetic messages.
• Demonstrated ability to work with cross‑functional partners and navigate complex program rules.

Responsibilities

• Manage and develop the Program Collections team supporting OPR and Cost Share activities.
• Ensure OPRs and cost share invoices are accurate, supportable, validated, and compliant before initiating any collection efforts.
• Oversee participant, employee, and employer communications related to amounts owed, ensuring clarity, professionalism, and consistency.
• Ensure timely collection, application, tracking, and reconciliation of payments received.
• Coordinate the accurate pass ‑ through of cost share payments to the state and ensure reliable tracking and reporting.
• Drive collection performance by analyzing trends, monitoring results, and implementing corrective actions.
• Ensures garnishments and child support withholdings are entered timely and accurately.
• Lead process improvements to reduce repeat errors, minimize disputes, and move away from reliance on individual knowledge.

Benefits

• flexible paid time off
• competitive wages & benefits
• meaningful opportunities for professional growth

What This Job Offers

• Job Type: Full-time
• Career Level: Manager