Accounting Manager

Arbol Residences of Santa Rosa•United States,

14d•$80,000 - $100,000•Onsite

About The Position

The Accounting Manager is responsible for serving as the onsite financial steward for a senior living community within a hybrid Target Operating Model (TOM). This role provides day‑to‑day execution, resident and department head support, and real‑time financial insight, while partnering closely with centralized Centers of Excellence (COEs) and the Regional Finance Partner to ensure accuracy, compliance, and strategic alignment.

Requirements

Bachelor’s degree in Accounting, Finance, or a related field; or equivalent experience.
6 - 8 years of accounting, finance, reporting, or audit experience.
Strong understanding of general ledger accounting, accruals, financial statements, and reconciliations.
Strong Excel skills and experience working across multiple financial systems.

Nice To Haves

CPA
Experience in senior living or healthcare
Familiarity with systems such as PoinntClic Care and AP Platforms

Responsibilities

Serve as the primary onsite owner for accounting, billing, and financial matters impacting residents, vendors, and department leaders.
Act as the primary point of coordination between the community, COEs, and Regional Finance to ensure timely issue resolution.
Collaborate with Marketing & Sales to answer prospective resident's financial questions and gather financial qualification information. May participate in aspects of the closing process to ensure smooth financial onboarding.
Serve as the primary contact for residents and families regarding billing and financial inquiries.
Research, explain, and resolve resident billing questions, including ancillary charges.
Collaborate with Revenue Cycle Management COE on billing or account issues that may impact resident satisfaction and coordinate resolution with COEs.
In collaboration with Regional Finance, support the Executive Director with financial communications, insights, and onsite financial leadership.
Review detailed financial results with department heads, helping them understand variances, spend drivers, and operational impacts.
Provide guidance to department leaders on coding, accrual identification, and spenddown questions.
Manage onsite vendor relationships and respond to vendor questions requiring local context.
Handle physical invoices, including receipt, scanning, and routing to the centralized AP inbox.
Coordinate AP accruals with department heads and COEs to ensure accurate period reporting.
Maintain accurate resident financial records and census data in systems such as PCC and C3LinC.
Support system data maintenance, resident financial record changes, and census updates.
Partner closely with the Regional Finance Partner to align community performance and additional resources needed to ensure operational success.
Provide local insight, operational context, and issue identification to support forecasting, performance reviews, and strategic decision‑making.