Accounting Manager

Crafty•Chicago, IL

10d•$113,000 - $133,000

About The Position

Crafty is seeking an Accounting Manager, AP + Partner Billing to lead the accounting operations supporting Accounts Payable, Partner Billing, and related month-end close activities. This role is responsible for designing scalable operating processes, strengthening financial controls, overseeing outsourced accounting operations, and ensuring the accuracy and timeliness of partner billing and disbursement activities. The Accounting Manager will serve as the primary owner of Partner Billing close readiness, accounting workflow governance, vendor and partner escalations, Ramp administration, NetSuite data integrity, and Flatworld performance management. This person will manage the Senior Accounting Specialist and oversee three Flatworld resources responsible for Partner Billing, Core operations, manual order workflows, Ramp draft bill readiness, coding review, and recurring accounting support activities. The Accounting Manager will establish operational standards, performance expectations, and scalable processes across a high-volume, cross-functional accounting organization. As Crafty continues to evolve its accounting operations, this role will play a key leadership role in standardizing processes, strengthening documentation, improving automation, and building sustainable operating procedures that support future growth. Success in this role will depend on leadership, sound accounting judgment, systems thinking, and continuous process improvement. The ideal candidate is an experienced accounting operator and people leader who can represent Crafty with credibility in vendor, partner, and internal stakeholder conversations. They are not only comfortable in the details of AP, accruals, reconciliations, close calendars, and controls, but also skilled at building systems of accountability: dashboards, recurring reviews, SOPs, workflow automations, exception tracking, and clear team expectations. Success in this role means building a scalable accounting operations function that runs on reliable processes, strong controls, clear ownership, and measurable performance.

Requirements

5–8+ years of accounting experience, with direct ownership of AP-related accruals, reconciliations, close activities, and financial statement accuracy.
Experience managing or directly overseeing AP, vendor payments, payment approvals, and high-volume invoice workflows.
Experience leading outsourced or shared-service teams through KPIs, QA routines, weekly reviews, documented expectations, and performance remediation.
Hands-on experience with accounting systems, expense platforms, and ERP data flows.
Experience supporting monthly financial close activities through reconciliations, accrual analysis, audit preparation, or financial reporting support.
Demonstrated ability to build or improve controls, SOPs, approval workflows, exception tracking, reporting, and cross-functional finance processes.
Experience communicating with vendors, partners, internal stakeholders, and senior leaders in situations requiring accuracy, urgency, and judgment.
Experience using Claude or other AI model tools to improve accounting workflows, analyze exceptions, draft documentation, summarize data, build repeatable processes, or automate routine follow-up.
Bachelor’s degree in Accounting, Finance, or a related field preferred.

Nice To Haves

Ramp and NetSuite experience strongly preferred.
CPA or comparable technical accounting foundation is a plus.

Responsibilities

Lead accounting operations supporting Accounts Payable, Partner Billing, and month-end close activities.
Design scalable operating processes and strengthen financial controls.
Oversee outsourced accounting operations.
Ensure accuracy and timeliness of partner billing and disbursement activities.
Serve as the primary owner of Partner Billing close readiness, accounting workflow governance, vendor and partner escalations, Ramp administration, NetSuite data integrity, and Flatworld performance management.
Manage the Senior Accounting Specialist and oversee three Flatworld resources.
Establish operational standards, performance expectations, and scalable processes.
Standardize processes, strengthen documentation, improve automation, and build sustainable operating procedures.
Represent Crafty with credibility in vendor, partner, and internal stakeholder conversations.
Build systems of accountability: dashboards, recurring reviews, SOPs, workflow automations, exception tracking, and clear team expectations.
Build a scalable accounting operations function that runs on reliable processes, strong controls, clear ownership, and measurable performance.
Own the accuracy, timeliness, and control environment for Crafty’s Partner Billing function.
Ensure partner invoices are reconciled, reviewed, escalated, and completed by system lock deadlines.
Design and enforce segregation of duties, approval workflows, payment controls, vendor setup review, exception management, and audit-ready documentation.
Own Ramp governance and NetSuite data integrity.
Lead internal team members and outsourced resources by setting clear expectations, conducting quality reviews, establishing KPIs, defining weekly operating rhythms, and implementing remediation plans.
Interface directly with vendors to reconcile account activity, resolve payment inquiries, and maintain strong vendor relationships.
Communicate clearly with vendors, partners, executive stakeholders, internal teams, and leadership; own escalations through resolution and document decisions.
Build scalable SOPs, reporting, automations, and operating cadences across accounting operations.
Manage daily, weekly, monthly, and ad hoc responsibilities without losing sight of controls, close deadlines, SLAs, and stakeholder experience.