Accounting Associate - Child Support

Kenosha County • Kenosha, WI

8d • Onsite

About The Position

Kenosha County is seeking an Accounting Associate to join our Child Support Services team. This position offers a unique opportunity for those who desire a challenging and rewarding career which positively impacts the well-being of children and families. The Child Support Accounting Associate performs a variety of accounting tasks, data entry, clerical support, filing, and auditing of accounts in a statewide computer system. The Accounting Associate coordinates with caseworkers to ensure that court orders are entered and adjusted timely, reports are completed, and various case maintenance tasks are performed. Clerical support functions include customer service activities, especially the ability to communicate legal and accounting terminology clearly. This position reports to the Child Support Attorney.

Requirements

• High school diploma or GED equivalent
• College-level coursework or certifications in Accounting, Business, Human Services, or related field
• Two years of experience working with accounting in an office setting
• Experience with individuals of varying socio-economic backgrounds
• Regular attendance and punctuality
• Must pass a criminal background check/fingerprinting

Nice To Haves

• Associate degree in Accounting, Business, Human Services, or related field
• Five years of experience working with accounting in an office setting
• One-two years of work experience in Child Support and/or KIDS database
• Knowledge of General accounting principles
• Knowledge of Kids Information Data System (KIDS), wiKIDS, Child Support Online Services (CSOS), Control D, CARES/Cares Worker Web (CWW), and Circuit Court Access (CCAP); or ability to obtain required knowledge within six months of employment
• Knowledge of State and federal child support financial guidelines
• Skill in Customer service, both internal and external
• Skill in Typing, writing, organization, and analysis
• Skill in Critical thinking and problem solving
• Skill in Time management and prioritization
• Skill in Attention to detail
• Skill in Use of Microsoft Word, Excel, Outlook, Teams, and Adobe Acrobat Professional
• Ability to Analyze and explain various financial details
• Ability to Understand legal terminology, the court process, and local judicial structure
• Ability to Utilize electronic and paper court files
• Ability to Be accurate
• Ability to Solve problems
• Ability to Work well with others as well as independently
• Ability to Listen, communicate effectively, and display professional behavior
• Ability to Work with people of various socio-economic backgrounds and remain professional and courteous at all times
• Ability to Adhere to strict confidential guidelines as well as computer security guidelines
• Ability to Work respectfully in a diverse and inclusive environment

Responsibilities

• Process court orders and enter into statewide computer system
• Audit accounts and initiate corrections
• Review and verify financial account information
• Maintain records
• Provide customer service assistance to the public over the telephone, by email, and in person
• Answer inquiries from legal professionals
• Prepare payments for posting, verify receipt of funds by the receipting agency, and process suspended collections
• Collect child support payments, sometimes working in conjunction with co-workers, to facilitate the release of individuals from the Kenosha County Jail
• Perform locate efforts for parents, utilizing various locate tools and databases
• Calculate support orders and prepare cases for financial hearings
• Coordinate and communicate case activities with caseworkers
• Process periodic reports and electronic alerts to adjust accounts
• Use discretion with clients and exhibit cultural competence; observe rules of confidentiality and maintain non-judgmental attitude
• Work reports as assigned
• Assist in recruiting clients for child support services
• Perform other work as required or assigned

Benefits

• Health, dental and vision insurance effective first of month following 30 days of employment, with the ability to reduce premium contribution through participation in a wellness program
• Flexible Spending Accounts
• Employee Assistance Program
• Paid Time Off
• Paid Volunteer Time
• Twelve Paid Holidays
• Retirement Plan: Participation in the Wisconsin Retirement System which includes county-paid life insurance
• Tuition Reimbursement

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED