Accounts Payable Processor I
About The Position
This is a full-time on-site position located in Augusta; telework is not available for this role. As an Accounting Associate I, you will process child support payments by opening and reviewing daily mail; recording payments received from non-custodial parents; performing accurate data entry and record retention; and disbursing funds to custodial parents in a timely manner in compliance with state and federal regulations. You will verify individual case information to determine public assistance enrollment status and calculate appropriate child support payment amounts in accordance with established guidelines. You will also provide customer service and support to internal and external customers by responding to inquiries, resolving issues, and delivering accurate information in a courteous and timely manner. Collaborate with team members to improve processes, resolve issues, and achieve department goals. The DHHS Financial Service Center is a supportive and friendly environment that fosters professional growth, teamwork, and collaboration with DHHS. The impact of your work will be felt throughout significant programs that provide critical services to Maine's most needy population. You will be satisfied knowing you have helped DHHS executives and program managers deliver vital services to the people of Maine.
Requirements
- Competency in applying a solid knowledge of bookkeeping principles and practices necessary to perform complex work in maintaining specialized accounting and financial records.
- Ability to use independent judgment in handling exceptions to established work assignments, priorities, and schedules.
- Proven examples where initiative and attention to detail contributed to operational process improvements.
- An ability to be flexible and adjust to business needs while balancing multiple tasks and priorities.
- Strong time management skills and the ability to meet tight deadlines are essential.
- Outstanding customer service skills coupled with a strong work ethic and ability to excel while working with multiple stakeholders to achieve common goals.
- Teamwork is critical for success in this position.
- A proven ability to enter a considerable number of transactions yielding a high level of accuracy.
Responsibilities
- Process child support payments by opening and reviewing daily mail; recording payments received from non-custodial parents; performing accurate data entry and record retention; and disbursing funds to custodial parents in a timely manner in compliance with state and federal regulations.
- Verify individual case information to determine public assistance enrollment status and calculate appropriate child support payment amounts in accordance with established guidelines.
- Provide customer service and support to internal and external customers by responding to inquiries, resolving issues, and delivering accurate information in a courteous and timely manner.
- Collaborate with team members to improve processes, resolve issues, and achieve department goals.
Benefits
- 13 paid holidays
- 3+ weeks of vacation leave annually
- 12 days of sick leave per year
- Health insurance coverage (State pays 85%-95% of employee-only premiums)
- Health insurance premium credit (Participation decreases employee-only premiums by 5%)
- Dental insurance (State pays 100% of employee-only dental premiums)
- Retirement plan (State contributes 14.06% of employee's pay towards MainePERS)
- Gym membership reimbursement (up to $40 per month)
- Health and Dependent Care Flexible Spending Accounts
- Public Service Student Loan Forgiveness eligibility
- Living Resources Program (employee assistance program)
- Six weeks of fully paid parental leave
- Voluntary Deferred Compensation (MaineSaves 457(b) account)
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
