Accounting Analyst - Income Auditor

IHG•Tamuning,

6d•Onsite

About The Position

Under the direct supervision of the Director of Finance, and within the limits of Crowne Plaza Resort Guam policies and procedures, this role is responsible for ensuring all revenues generated in the hotel are recorded accurately and discrepancies are reported on a timely basis. The Income Auditor produces the daily revenue report and reconciles all revenues against cash banked and accounts receivable movements for each day. The Income Auditor also ensures that all revenues are recorded and reported on a daily basis and all control procedures are in place relating to the income process.

Requirements

Must be able to work on Guam, USA without restrictions: US Citizens, US Permanent Residents, or Residents of Federated States of Micronesia (FSM).
Entry level hourly position.
Non-Exempt Hourly position with wage of $12.00 per hour.
High School diploma in Accounting or Business is required.
At least 2 years of previous accounting experience.
Fluent in English (speaking, listening, reading and writing).
Mathematical skills, including basic math, budgeting, profit/loss concepts, percentages, and variances are utilized frequently.
Problem solving and reasoning abilities are used often.
Must be able to devise, prepare and maintain spreadsheets using various software systems.
Must have knowledge of computerized financial reporting systems and programs.
Communication skills are utilized a significant amount of time when interacting with colleagues and managers.
Proficiency in MS programs especially with MS Outlook and MS Excel.
Proficiency with property management systems and point-of-sale systems and software.
Familiar with balancing budgets and understanding how different money habits affect overall financial performance.
Ability to analyze financial data, organize it, and present it in a clear and professional manner.
Demonstrate a high sense of ethics that may include reporting employees who are stealing from the Resort and identifying loopholes in the budget that can be exploited.
Assist in coordinating accounts receivable by communicating with and assisting travel agency clients.

Nice To Haves

Bachelor’s Degree in Accounting or Business is highly preferred.
May be required to work nights, weekends, and/or holiday.

Responsibilities

Communicate and coach the Duty Managers/ Supervisors / Front Office Cashiers / Finance team members to ensure Finance policies and procedures are adhered to.
Interact with department and hotel staff in a professional and positive manner to foster good rapport, promote team spirit and ensure effective 2-way communication.
Work better together with the other Finance team member, taking over the duties when he/she is not available.
Reconcile revenues on a daily basis, between PMS and other integrated systems (Room sales, Food & Beverage sales, Telephone sales, Laundry sales, Other department sales).
Preparation of daily revenue report (morning revenue report) and ensure all numbers are accurate and reports are sent out on a timely manner.
Ensure all complimentary or house use rooms have an adequate explanation / justification on the approval form.
Ensure full reasoning is provided for zero rates room to ensure that they are contracted zero rates and not miscoded complimentary rooms.
Ensure no show report is reviewed and revenue are posted correctly.
Ensure rooms rate variance report are reviewed and properly checked with explanations from Night Manager.
Verify that a room status discrepancy report has been completed and signed by both Housekeeping and Front Office with explanations noted.
Ensure that the “Out-of-Service/Out-of-Order” rooms report is being reviewed by Night Manager on a daily basis.
Finalizes food cover report for food and beverage control and the Finance Department.
Ensure breakfast allocation packages are allocated correctly.
Keys revenue journal and distributes to Outlet Mangers and management.
Controls all food and beverage sales by correct recording of guest checks, performing spot checks, having all voided checks approved, monitoring buffet controls, ensuring all revenue is recorded, ensuring banquet controls are adhered to, reconciling total outlet sales to total charges, and preparing reports on meals charged by employees.
Ensures all rebates and negative postings are supported by documentation detailing the charges.
Ensures that programs involving coupons, certificates, and vouchers are adequately controlled and safeguards are in place.
Ensure all revenue invoiced and earned captured and recorded in the PMS or accounting system on a daily basis or the cycle related to the revenue.
Ensure all other revenue posting is accurate & tie to the revenue source.
Ensure a reconciliation is performed and documented on at least a monthly basis to ensure accuracy when posting revenue from the PMS to the General Ledger.
Audit General Cashier bank in slips with daily collection of the General Cashiers Summary.
Audits and reconciles advance payments and ensures payments have been applied.
Works with General Cashier to check all float totals regularly and keeps control on registers in outlets.
Ensure the guest, city and advance deposit ledgers are reconciled with the PMS trial balance daily & monthly and all discrepancies resolved promptly.
Provide input for month end journals, i.e revenue adjustments.
Ensure Occupancy tax output are captured correctly and provide support for filing of Occupancy Tax.
Prepare discount, tips and rounding adjustment reports after month end.
Performs various special projects as requested and assigned by management.
Perform monthly audit on: Room status discrepancy report, Open checks on F&B outlets, POS Prices with source such as Menus & Laundry List.
Build and maintain positive relationships with all internal customers and guests in order to exceed their needs.
Take action to address these needs in order to exceed their expectations.
Strict implementation of the Control Self-Assessment (CSA) and achieve 100% score in CSA Audit of Revenue and Income Audit category.
Demonstrate Awareness of OH&S policies and procedures and ensure all procedures are conducted safely and within OH&S guidelines.
Be aware of duty of care and adhere to occupational, health and safety legislation, policies and procedures.
Be familiar with property safety, first aid and fire and emergency procedures and operate equipment safely and sensibly.
Initiate action to correct a hazardous situation and notify supervisors of potential dangers.
Log security incidents and accidents in accordance with hotel requirements.
Ensure compliance to the IHG policies, procedures and statutory requirement.
Maintain accounting controls by preparing and recommending policies and procedures to improve the work flows in accounts department.
Coordinate and administrate in Control Self-Assessment audit.
Reports directly to and communicates with the accountant on all matters pertaining to accounting and financial controls.
Performs other duties as required.