ACCOUNTANT III - 72001690

State of Florida•TALLAHASSEE, FL

3d•Onsite

About The Position

The Accountant III performs professional accounting work for the Division of Telecommunications’ Financial Operations, including generating invoices for central office, multi-agency SUNCOM telephone-system users. The position helps coworkers and customers use the CSAB (Communication Services and Billing) System and resolve related issues. It is located in Tallahassee, Florida. The role reviews and processes vendor bills, investigates discrepancies, verifies charges against contracts and customer inventory records, reviews billing trends, and prepares payment authorizations after bills are determined to be accurate. It also produces monthly SUNCOM customer invoices, audits billing accounts, investigates exception reports, validates adjustments, and ensures billing files are accurate before final invoices are generated. The Accountant III maintains spreadsheets and financial documentation supporting billing adjustments and credits, responds to audit requests, resolves customer questions about SUNCOM invoices and the CSAB system, and provides CSAB training support. Other duties may be assigned as required. The position requires sedentary work and repetitive motion, including sitting for extended periods. A criminal background investigation, fingerprinting, and statewide and national criminal-history checks are required.

Requirements

At least three years of professional experience in business or a related field.
Bachelor’s degree in accounting or a related field; professional experience in business, administration, government/political work, or a related field may substitute for education.
Strong oral and written communication skills.
Proficiency with Microsoft Office, including Word, Excel, and Outlook.
Knowledge of accounting principles, practices, and procedures.
Knowledge of data collection methods, processes, and procedures.
Ability to communicate effectively verbally and in writing.
Ability to establish and maintain effective working relationships with others.
Ability to prepare and maintain a variety of accounting reports.
Ability to understand and apply rules, regulations, policies, and procedures related to an accounting program.
Ability to solve problems and make decisions.
Integrity, communication, respect, excellence, accountability, teamwork, flexibility, and empowerment.
Ability to perform sedentary work and repetitive motion, including sitting for extended periods.
Successful completion of a criminal background investigation, fingerprinting, and statewide and national criminal-history records checks.
Employees responsible for approving or processing vendor invoices or distributing warrants must process, resolve, and comply with requirements under Florida Statute 215.422.

Responsibilities

Interface with SUNCOM vendors to resolve disputed billing charges in a timely manner.
Ensure bill files balance with vendor invoices; audit invoices, resolve discrepancies, and verify related data.
Review monthly billing trends for reasonableness and compare vendor charges with contract rates to identify discrepancies.
Research customer inventory records to validate the timing of vendor charges.
Prepare payment authorizations and forward them to the billing supervisor after bills are confirmed accurate.
Generate monthly SUNCOM service invoices for customers using the automated billing management system.
Conduct pre- and post-audits of billing accounts to verify invoice accuracy.
Analyze billing exception reports to determine the source of errors and resolve exceptions before final bill files are generated.
Ensure monthly bill files include appropriate debits and credits for recurring and non-recurring services billed by the Division of Telecommunications.
Enter and validate billing adjustments and correct vendor billing errors.
Communicate promptly and courteously with user agencies to resolve issues with SUNCOM invoices.
Maintain spreadsheets tracking adjustments or credits that may affect billing and retain supporting financial documentation for audits.
Assist customers with CSAB System questions and problems, determine how best to meet their needs, and provide system training support.
Respond to audit requests as needed.
Perform other duties as required.