Account Trainer
About The Position
Avocado is looking for an Account Trainer to join the Strategic Partners Team. This role will focus on building and maintaining long-term partnerships with Strategic Retail Partners through various communication channels including phone, email, texts, and a CRM. The Account Trainer will be responsible for tracking and reporting all activities and communications using CRM software. Travel is a significant component of this role, involving visits to Strategic Partners, trade shows, and Avocado team meetings. The individual will embody and communicate Avocado's mission and passion for making a positive impact on health and wellness.
Requirements
- Minimum of 3 years of experience in a fast-paced Sales environment.
- Excellent communication skills.
- Excellent time management skills.
- Positive, High energy, Self-Motivated.
- Technological skills including Word, Excel and PowerPoint, and virtual meetings. The ability to use Excel is emphasized.
- Self-driven and disciplined
- Ability to communicate effectively.
- Regular and predictable attendance.
Nice To Haves
- Knowledge of Mattresses, adjustable bases, and bedding is a PLUS
Responsibilities
- Servicing assigned Strategic Partners by assisting them with challenges, pricing, merchandising, point of sales, promotions and other interactions with Avocado.
- Building and maintaining a prospect funnel for growth of new partners.
- Meeting revenue and new account acquisition goals.
- Comprehensive use of Hubspot CRM (Customer Relationship Management) software. This includes entering call notes, contact information, communications and planning upcoming events.
- Providing in person and virtual training as needed to retailers by educating them in using Avocado LMS, ordering portal, location of assets, price lists, and marketing tools.
- Analysis of sales data and providing merchandising recommendations on new and existing products and accessories based on this analysis.
- Processing Point of Purchase (POP) requests and guiding assigned accounts in what POP should be displayed.
- Communicate challenges and opportunities to the Customer Experience Team and Management.
- Manages price lists including adding new products, adjustments, and updates.
Benefits
- Medical (HMO, PPO, HSA)
- 100% Employer Paid Life Insurance
- 401(k) with employer match
- PTO
- Volunteer days
- Employee product purchase program
- Profit Sharing Bonus Plan
- Training and Tools to be successful along with a strong partnership from your peers and leaders
- Company Wellness Program
- Referral Bonus
- Career growth opportunities
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
