Account Technician/Accounting - Child Support (DHHS CS)
About The Position
Under the supervision of the Human Services Supervisor - Child Support, the Account Technician - Child Support performs a variety of accounting duties related to the Child Support Program and fiscal operation of the department. We are seeking a detail-oriented and service-focused professional who can effectively manage a caseload, maintain accurate financial records, and contribute to a collaborative work environment. The ideal candidate will bring experience in child support services, accounting, bookkeeping, or a related field, along with strong organizational and time-management skills.
Requirements
- High school graduate or GED with additional training in accounting and bookkeeping.
- At least three years work experience in accounting including experience with automated systems.
- Knowledge of accounting and business mathematics.
- Knowledge of office procedures, grammar and spelling.
- Maintain a good working relationship with co-workers and other department employees.
- Use sound judgment and make independent decisions.
- Follow written and oral instructions and interpret complex court orders.
- Maintain accurate records and prepare clear, concise reports.
- Ability to maintain confidentiality and accountability.
- Ability to walk, stoop, climb, bend, stretch; push, pull and lift up to 20 pounds, understanding and utilizing proper body mechanics.
Nice To Haves
- Associates Degree preferred.
Responsibilities
- Enters court orders for child support obligations in the State automated system.
- Contacts NCP requesting information to reconcile percentage orders.
- Computes arrearages and drafts court orders determining arrears.
- Explains financial computations to customers, attorneys and the courts; testifies in court as necessary.
- Enters adjustments to the State automated system as required by court and reconciliations.
- Issues wage withholding documents to employers.
- Reconciles the State automated system to the records provided by court and clients.
- Provides customer service to custodial and non-custodial parents, employers, and other HHS Divisions as needed.
Benefits
- Benefit options
- paid time off
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
High school or GED
