Account Supervisor

Publicis Groupe•Dallas, TX

About The Position

The Account Supervisor plays a key role in supporting both day-to-day client communications and the successful execution of creative projects. This individual will independently lead tracks of work, while also supporting Account Leads on larger initiatives and processes—ensuring our creative delivery process is followed through to completion. You should be self-directed, passionate about seeking answers, and confident in influencing team actions to meet both internal expectations and client happiness. You will be expected to independently manage multiple workstreams, maintain strong internal and external relationships, and contribute to high-quality creative and strategic deliverables.

Requirements

5+ years of experience including leading digital projects across multiple channels in a digital or advertising agency
Ability to solve problems independently and influence teams to achieve desired outcomes.
Self-starter who takes initiative to find opportunity areas, offer solutions and act on them.
High attention to detail and strong time management and organizational skills.
Exceptional written and verbal communication skills.
Flexible and adaptable to evolving situations and needs.
Ability to build and nurture successful relationships with clients, internal teams, and other collaborators.
Microsoft Office experience (Excel, Outlook and PowerPoint).

Nice To Haves

Experience or familiarity with Media and Media accounts is a plus

Responsibilities

Serve as the primary day-to-day contact across assigned projects, building strong rapport with client counterparts.
Lead or support client meetings, briefings, and presentations, ensuring agendas, materials, and follow-ups are well-prepared and aligned to objectives.
Review client deliverables for brand and strategic alignment, consistency, and completeness across all feedback rounds.
Clearly and professionally articulate feedback, timelines, and deliverable expectations to internal teams.
Manage multiple workstreams (2-4 project types concurrently), ensuring deadlines are met and quality standards are upheld.
Proactively identify and address smaller client issues or project partner concerns in collaboration with Delivery and Account Leadership.
Partner closely with Delivery and Creative teams to ensure accurate tracking of deliverables, timelines, and progress updates.
Coordinate internal communications such as status documents, meeting notes, and feedback summaries.
Proactively bring in senior team members when additional support or critical issue is needed.
Drive momentum on assigned projects by ensuring accountability, clarity of roles, and timely execution.
Informing/collaborating with the Analytics team to inform of creative updates
Manage core client service processes for the account, including: Creative talent rights and renewals tracking
Support the creative trafficking process; managing the handoff of creative assets to the media team and internal creative rotation documents
Transferring and organizing client feedback for internal use
Maintain organizational systems that enable seamless collaboration and delivery across departments.

Benefits

Paid Family Care for parents and caregivers for 12 weeks or more
Monetary assistance and support for Adoption, Surrogacy and Fertility
Monetary assistance and support for pet adoption
Employee Assistance Programs and Health/Wellness/Comfort reimbursements to help you invest in your future and work/life balance
Tuition Assistance
Paid time off that includes Flexible Time off Vacation, Annual Sick Days, Volunteer Days, Holiday and Identity days, and more
Matching Gifts programs
Flexible working arrangements
‘Work Your World' Program encouraging employees to work from anywhere Publicis Groupe has an office for up to 6 weeks a year (based upon eligibility)
Business Resource Groups that support multiple affinities and alliances
medical coverage, dental, vision, disability, 401k, and paid time off