Account Supervisor, Client Leadership - Temporary Worker
About The Position
We are looking for a dynamic, enthusiastic Account Supervisor to lead our internal client teams and forge client relationships across all lines of business. This role will support a large retail client, with a focus on social media and influencer marketing campaigns. You will be an integral part of client relationship building, creative and social campaign development, and overall day-to-day management, while motivating a cross-functional team. We are looking for a proactive, energetic person who develops healthy, trustworthy team and client bonds. Someone who thrives in a lively environment, loves learning, prioritizes clear and thorough communications, and wears their passion for their team and their client on their sleeve.
Requirements
- Bachelor’s degree or equivalent experience
- 5+ years of experience
Nice To Haves
- Digital experience preferred
Responsibilities
- Assumes responsibility for most day-to-day client contact and cross-functional team operations.
- Finds appropriate merchandising moments and proactively identifies areas of opportunity to grow account and drive revenue.
- Acts as gate-keeper in identifying red flags and recommending proactive solutions to mitigate risk.
- Contributes to and/or may develop scopes of work, quarterly business reviews or Account Reviews.
- Oversees cross-department involvement and knows when to leverage necessary resources.
- Leads majority of client communications, sets expectations, and manages quality of deliverables to deadline.
- Develops & presents recommendations & POVs that drive innovation for the business.
- Oversees client budget management, the billing process and contributes to forecasting.
- Assists team leads in all facets necessary.
- Motivates cross-functional teamwork towards elevating the bar and delivering business-based marketing with flawless execution and exceptional client satisfaction.
- Responsible for getting the best work/creative out of the team and selling it to the client.
- Demonstrates strong presentation skills.
- Persuasive storyteller who can work with/present to any client.
- Follows the tenants of Trusted Advisor to the clients.
- Exhibits in-depth knowledge of the client’s business
- Demonstrates a strong passion for social media and a deep understanding of emerging trends, platform best practices, and evolving digital landscapes
- Acts judiciously when making decisions for the client, the team & direct reports.
- Leads by example.
- Establishes the tone & culture of the team.
- Anticipates & proactively addresses challenges/issues.
- Conduct themselves with character & integrity.
Benefits
- paid holidays
- safe and sick time
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
Associate degree
